Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle North Salisbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
771 reviews
5 stars
354
4 stars
144
3 stars
76
2 stars
61
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of acknowledgment.
Food Quality
Several customers reported issues with food quality, including overcooked items, missing ingredients, and small portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a messy environment noted by multiple reviewers.
Stock Issues
Many customers complained about the location being out of key ingredients, such as meats and toppings, leading to dissatisfaction with their orders.
Inconsistent Experience
Customers reported a mix of positive and negative experiences, indicating that service and food quality can vary significantly from visit to visit.
OS
Olivia Spencer
Feb 24, 2026
1.0
Staff is rude when they forgot multiple things for our order. Steak is overcooked, had the consistency of jerky. Also they overcharged us for meat when we didn’t ask for a double scoop? Don’t go here just drive south some to the chipotle by SU ❤️
NT
nikki toppin
Feb 19, 2026
2.0
I came into chipotle at this destination across from the mall to grab dinner for my family my daughter only eats chicken rice corn and cheese so I asked for 3 scoops of corn in my bowl. I was told “I can give u on scoop of corn but for another scoop it would be charged as a “extra side” I personally have worked at the rehoboth beach location EVERY SUMMER for 5 years now. I know for a fact that veggies have no extra cost of course we can’t give the whole container but someone who’s bowls has rice an a scoop of chicken is more then welcome to two-three scoops of corn so to be charged for extra corn in the bowl is crazy. I personally reached out to my supervisor at my store to ask if Salisbury rules are different then ours an she said “no leave a review at this point that’s bad customer service” I then asked for a manger name to leave a review an a black woman an a younger Mexican male both said “we can’t give out manger names for their safety” then the guy replied “omg I am the manger an we charge for extra scoops of veggies here” this was the first time in 6 years I’ve had a bad experience at a chipotle specially when I know the rules an regulations I paid for our meals an took photos of the crew members sent to my manger to send to the owner as I know he doesn’t accept this behavior from any of his locations.
KB
Kristin Burke
Feb 18, 2026
4.0
Couple unfriendly staff members, but food was good, kinda pricey, can be loud
WW
William
Feb 17, 2026
4.0
NORTH: Huge portions. McDonalds is awful with nominal quantity of food. Chipolte is healthier too. Parking a bit too tight but better than S. SALISBURY. Some of the female servers are disconnected from Earth. The guy on 2/16 had the energy and excitement necessary for a meal with confidence.
AF
Anthony Ruiz (Insanity Fuse)
Feb 7, 2026
1.0
Terrible experience. Server just showed she hated her job probably last time coming it’s always something with this location. Terrible service and the food is always mid