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Arby's

4.2
(924 reviews)

Business Details

116 Ward St, Salisbury, MD
21804, United States
(410) 543-2777

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
116 Ward St, Salisbury, MD
21804, United States

Hours

Reviews

4.2
924 reviews
5 stars
494
4 stars
230
3 stars
115
2 stars
37
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold, burnt, and soggy items, as well as inconsistent freshness.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with some customers experiencing long wait times.

Customer Service

While some staff were praised for being friendly and helpful, others were criticized for rudeness and poor service.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and floors, as well as unsanitary conditions in the restroom.
  • LW
    Le'Mond Williams
    Feb 6, 2026
    1.0
    Where's my Au Jus? How do you forget, its the whole point of the French dip
  • ZZ
    ZadePlayz
    Jan 18, 2026
    1.0
    Last night, I picked up som food after a long day of work because I was hungry. I got a chicken sandwich and curly fries with Arby’s sauce and ketchup, and my drink was a lemonade. When I went home to eat my chicken sandwich was burnt i took a bite and it was as hard as rock and it was already late i was hungry didnt eat all day and I didn’t feel like going to return it because last night was colddddd so I ate it and my curly fries were super cold and definitely not fresh no problem I ate it still not to mention my lemonade was tasteless cool no problem 5 minutes later im on the toilet i was on the toilet for 30 minutes I will never eat here again and don’t advise anyone else to eat here either theres a different Arby’s on north ive never had a issue at but this one is completely unacceptable ive never left a bad google review before but my experience was so bad I slept on it and still decided to leave a review i get it it’s late night and no one wants to work and everyone wants to go home idc if the food was cold i have a microwave but a burnt patty really?? I sincerely hope this Arby’s goes out of business
  • EE
    Ed
    Nov 9, 2025
    2.0
    The location across from the mall is better. This one is always slow and they half fill the fries.
  • BB
    bobosmith01
    Oct 10, 2025
    4.0
    Arby's is a good fast food place for a quick gyro or sandwich. I dig some of their seasonal options, like the loaded fries or orange shake. There's lots of good places in Salisbury to get a good sandwich, but Arby's is fast and relatively cheap. You get really good deals during happy hour. Have never had any substantial issue with this location: sometimes a few tables need to be clean or stuff needs to be swept or some sauces are out or some staff members feel a bit inexperienced, but I've never once had a bad time here.
  • CH
    Crystal Harrison
    Sep 26, 2025
    5.0
    The roast beef is the best. The curly fries are so good with the Arby's sauce.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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