Service Speed
Customers frequently reported slow service, especially during peak hours and in the drive-thru.
Food Quality
While many enjoyed the roast beef and seasonal items, there were complaints about cold, overcooked, or poorly prepared food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor handling of orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and floors, impacting the dining experience.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer dissatisfaction.