Chipotle Golden Ring is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.
Food Quality
Customers frequently reported issues with food quality, including undercooked ingredients, lack of flavor, and incorrect orders.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating they were smaller than expected and inconsistent compared to other locations.
Cleanliness
The restaurant's cleanliness was a common concern, with reports of dirty tables, empty condiment stations, and overall unsanitary conditions.
Inconsistency
Frequent mentions of inconsistent experiences, with some visits being satisfactory while others were disappointing, particularly regarding food preparation and service.
RH
Rachael H
Jan 4, 2026
1.0
Went to this place two days ago. Got there at 10:45 as soon as they opened. The restaurant was FILTHY! The floors and tables were super dirty! How is a restaurant dirty as soon as they open? We were the first customers and I got a burrito with double chicken. The lady behind the counter literally gave me two half scoops and charged me for double. Not to mention, they did have fresh chicken cooking but the stuff they gave us looked like it had been from the previous day. The floods was super dry. I also got chips and queso and the queso was so thick with the crusty film on top as if it was old. They need to just shut this location down. It’s horrible for the money you pay.
DB
Dawn Brookshire
Dec 14, 2025
1.0
Absolutely HORRIBLE..
LD
Lady K Dorsey
Dec 6, 2025
1.0
The staff from the front line to the register POOR service.
KM
Kaela Monay
Dec 3, 2025
1.0
i usually don’t even make reviews but this chipotle really irritates me. every time i come here it’s a short elderly Spanish lady that acts very rude and disrespectful and the first time I thought it was just a bad day. but it gets annoying.. it’s pointless to have an attitude towards customers at work. if you don’t like ur job, QUIT !
CO
Chief Oshodi
Dec 1, 2025
1.0
The Burritos served is apparently nice but the portions are so small coupled with a nasty customer service and bad staff attitude. The Manager is even worse with a bad temper.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Golden Ring offer?
Chipotle Golden Ring offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real food with wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 8652 Pulaski Hwy?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Golden Ring provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Golden Ring?
You can order online via Chipotle's website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is the address and contact number for Chipotle Mexican Grill in Rosedale?
The address is 8652 Pulaski Hwy, Baltimore, Rosedale, MD 21237. The main phone number is +1 443-460-4096.
Are there any nearby restaurants or food options close to Chipotle Golden Ring?
Nearby food options include Hook & Reel Cajun Seafood & Bar, sweetFrog Premium Frozen Yogurt, Jimmy John's, Tropical Smoothie Cafe, and Quickway Japanese Hibachi, offering a variety of cuisines for customers to explore.
What other retail stores are located near Chipotle Golden Ring?
Nearby retail stores include Famous Footwear, K&G Fashion Superstore, Sally Beauty, Mattress Warehouse, and West Marine, providing diverse shopping options.
Are there any services related to mobile phones near Chipotle Golden Ring?
Yes, Verizon and Cellular Sales mobile phone stores are nearby, convenient for customers who might want to visit before or after dining at Chipotle.
Does Chipotle Mexican Grill support any dietary or ethical food standards?
Yes, Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that practice humane and sustainable farming, with no artificial colors, flavors, or preservatives.
How can customers learn more about Chipotle Mexican Grill's updates and community engagement?
Customers can follow Chipotle on social media platforms such as Facebook, Instagram, Twitter, Pinterest, and YouTube to stay updated and engage with the community.