Wingstop

Reviews

• HD

  Hung Do

  Feb 13, 2026
  5.0
  I want to thank Janine for her professionalism. She is a true professional and honestly strives for customer satisfaction. I had an order that was placed on Super Bowl Sunday. The store was overwhelmed with orders and backed up. Janine made it right and I am very thankful there is still very good people that do what they do.
• SO

  Stephanie Oquendo

  Feb 8, 2026
  1.0
  I placed my order at 5:15 PM for a 40 wing combo. By 7:00 PM, the food still wasn’t ready, and my husband didn’t receive our order until 9:00 PM. I tried calling multiple times to check on the status of my order, but the store would answer the phone and immediately hang up. When my husband was inside the restaurant, there was no order or organization at all. It was chaotic, and staff didn’t seem to know which orders were made or pending. On top of that, the ranch tasted off, which was concerning. To make matters worse, my sister in law placed an order at 6:00 PM, and when we went to the store at 10:00 PM, her food had not even been started. She had to go inside in person just to cancel her order because they wouldn’t answer the phone. Waiting hours for food, being unable to reach the store, and receiving questionable quality items is completely unacceptable. This was hands down the worst Wingstop experience I’ve had.
• JC

  Jose Gabriel Carias

  Feb 8, 2026
  5.0
  SUPER BOWL 2026. I’d say this, I had to wait few hours and there was confusion due to the amount of orders. However, the team that works there showed resilience and that’s something you can’t find anywhere. Wings stop are the best wings so far, but the people that works on this locations has all my respect and gratitude.
• CY

  Cindy Yanez

  Feb 8, 2026
  1.0
  This is a Super Bowl review. I ordered my order at 6:00pm. Didn’t even get my order in time. I had to drive there to find that several other orders were still behind since 5pm. People who ordered later received their orders sooner then, the orders that where hours behind. The manager was being extremely rude to her employees. Instead of helping her employees she was just being rude to them and arguing with them. A true manager would jump in and see how she can assist her team. The front cashier kept hanging on the calls. I had to drive there to cancel my order. Since it was almost 11pm. I felt the team was fully staffed and not working to its true potential. But, I do imagine a great team starts with leadership and training . Also, there should be a limit to the orders if they are getting a rush of orders. WINGSTOP please start limiting order for Super Bowl night if you cannot commit your team to getting orders out in time or even for picks ups. I shouldn’t have to drive there hours later just to cancel. My sister in law also place her own order and they forgot items from her order as well. Very unprofessional how the manager was acting and not taking responsibility for her own actions and supporting her team.
• NK

  Nemo Kshirsagar

  Jan 30, 2026
  5.0
  Aniya and Jhanae were awesome! They were super friendly, extremely professional, and served us with enthusiasm and made my Wingstop experience a 10/10!! I recommend them and I commend their fantastic customer service. 10/10

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