Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Rockville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rockville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
710 reviews
5 stars
247
4 stars
183
3 stars
135
2 stars
46
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews indicated a decline in food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several customers noted that the restaurant, particularly the bathrooms, were dirty and poorly maintained.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Staff Attitude
Customers frequently commented on the unprofessional and unfriendly demeanor of the staff.
- MMMaycol MedranoNov 1, 20251.0Takes forever.
- LVLexie VanOrdSep 27, 20253.0The service is one of the worst I’ve had. Even when it’s not busy they are incompetent. Couldn’t even remember to give me a bottle of milk. The soda machine never has ice.
- JJJorge JorgeSep 15, 20253.0Drive thru line was a little long. Staff was ok
- MSMary SchardtSep 7, 20251.0I have never had Wendy’s food taste so bad. I ordered a burger with no cheese and a baked potato. Instead of no cheese, they put extra cheese on the burger. It tastes like it was old and microwaved. The bun was stale and the burger was tough. The potato was so hard that I could not eat it with a fork. Spent money on food that was so bad I had to waste it. Never returning to this location.
- MVMartha VelásquezAug 15, 20251.0Demasiado tiempo de espera, y para que le entreguen la comida una eternidad, una de las empleadas hasta sin Brasiel andaba pésima presentación.
Frequently Asked Questions About Wendy's
Is Nicholson Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rockville, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rockville, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 230-1348.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Nicholson Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Rockville, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Rockville, MD?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does the Wendy's at 5001 Nicholson Road offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Rockville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Rockville have a drive-thru and dine-in options?
Yes, this location offers a drive-thru and also serves dine-in customers.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. You can view them by selecting a menu item and clicking the 'Nutrition & Allergens' link.
How can I provide feedback or contact Wendy's at Nicholson Road?
You can contact the Customer Care team via their contact page or call Wendy's at (301) 230-1348. Feedback can also be given through their customer satisfaction survey online.
Is there a Wendy's app to get special deals or coupons?
Yes, downloading the Wendy's app provides access to specials, deals, and convenient mobile ordering.
What nearby places can customers visit along with Wendy's at 5001 Nicholson Road?
Nearby places include Capital One Bank for financial services, Far East Restaurant for Asian cuisine, and White Flint Post Office for mailing needs — convenient spots to visit before or after enjoying Wendy's.
How can nearby places like the White Flint Post Office or Hydro Pool and Spa help visitors planning their trip to Wendy's?
Visitors can combine errands by visiting the White Flint Post Office for mail, or Hydro Pool and Spa for retail items, making their trip to Wendy's more efficient and enjoyable.