At Wendy’s in Rockville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rockville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared meals, while others praised the freshness of certain items.
Cleanliness
Several reviews mentioned dirty bathrooms and unsanitary conditions, impacting the overall dining experience.
Staff Attitude
Mixed feedback on staff demeanor, with some customers noting friendly service while others reported negative attitudes and lack of professionalism.
Value for Money
Customers expressed concerns about pricing relative to food quality, with some feeling that the value has decreased.
RR
Rusty Rubio
5 days ago
5.0
Good Wendys and goid workers
BM
B M
Dec 7, 2025
1.0
Fantastic Staff members, but this location cheaps out on those crappy paper straws that disintegrate after two sips
PK
Peter Kibbe
Nov 18, 2025
5.0
Great hamburgers
MM
Maycol Medrano
Nov 1, 2025
1.0
Takes forever.
LV
Lexie VanOrd
Sep 27, 2025
3.0
The service is one of the worst I’ve had. Even when it’s not busy they are incompetent. Couldn’t even remember to give me a bottle of milk. The soda machine never has ice.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Rockville, MD?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does the Wendy's at 5001 Nicholson Road offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Rockville?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Rockville have a drive-thru and dine-in options?
Yes, this location offers a drive-thru and also serves dine-in customers.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. You can view them by selecting a menu item and clicking the 'Nutrition & Allergens' link.
How can I provide feedback or contact Wendy's at Nicholson Road?
You can contact the Customer Care team via their contact page or call Wendy's at (301) 230-1348. Feedback can also be given through their customer satisfaction survey online.
Is there a Wendy's app to get special deals or coupons?
Yes, downloading the Wendy's app provides access to specials, deals, and convenient mobile ordering.
What nearby places can customers visit along with Wendy's at 5001 Nicholson Road?
Nearby places include Capital One Bank for financial services, Far East Restaurant for Asian cuisine, and White Flint Post Office for mailing needs — convenient spots to visit before or after enjoying Wendy's.
How can nearby places like the White Flint Post Office or Hydro Pool and Spa help visitors planning their trip to Wendy's?
Visitors can combine errands by visiting the White Flint Post Office for mail, or Hydro Pool and Spa for retail items, making their trip to Wendy's more efficient and enjoyable.