At Wendy’s in Rockville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rockville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported slow service, particularly in the drive-thru, with long wait times and orders being mixed up.
Staff Attitude
Numerous reviews highlighted rude or unprofessional behavior from staff, including managers, which negatively impacted customer experiences.
Food Quality
Several customers experienced issues with food quality, including undercooked items and incorrect orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices among staff.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, indicating inconsistency in service quality.
LT
L TG
3 days ago
2.0
Food was basically uncooked, got the jbc deal.
KS
Kwanie Shelton
Dec 29, 2025
1.0
Tenders taste different then the Germantown Wendy's. Their tenders taste way better.
LF
Lynn Foster
Dec 27, 2025
5.0
Great service & food!
BI
BigBrother InLife
Dec 18, 2025
2.0
They take too long Bruh
SU
Stephanie Umanzor
Nov 26, 2025
1.0
I went through the drive thru and had a coupon. I was told my total was $15 BEFORE knowing the final total with the coupon included. When i got to the window to ask what my final total was the guy rolled his eyes at me and closed the window. I wanted to pay in cash so i wanted to know my new total after the discount was included. What’s so wrong with asking that? he then told me it was $12 with an attitude and gave me my food aggressively rolling his eyes again. i get we all have bad days but if you’re working customer service you gotta know how to control that.