Wendy's

3.8
1038 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Rockville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rockville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
808 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

3.8
1,038 reviews
5 stars
430
4 stars
257
3 stars
162
2 stars
63
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Several reviews mentioned issues with food preparation, including undercooked items and incorrect orders, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and poor hygiene practices among staff.

Speed of Service

Many customers experienced slow service, particularly in the drive-thru, with some waiting excessively long for their orders.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior from management and employees.
  • RG
    Ronal G
    2 days ago
    1.0
    Mal servicio. Compré 4 sándwiches y me hicieron esperar 20 minutos y no estaba ocupado para que me hallan hecho esperar mucho
  • HS
    Hector Salcedo
    Nov 11, 2025
    1.0
    Worst Wendy’s. They always take a million years to get the order ready.
  • SS
    Shei
    Nov 9, 2025
    1.0
    It's been quite awhile since I've had a Frosty at Wendy's. I pulled up to the drive-in and order a large Frosty only. As I proceeded behind other cars and pulled up to the window I saw a large cup sitting near the window, the guy looked at me, turned around and proceeded to pack other orders. After waiting approximately a minute I beeped my horn he walked over, turned his back again as the Manager appeared and ask what I ordered. I told him I believe my Frosty was sitting near edge of window. He handed it to me, no apology, I pulled off noticed Frosty had melted quite a bit. Vowed never to go again.
  • AA
    Anja
    Nov 6, 2025
    1.0
    Warm place to sit, but when I got my sandwhich the bun was really cold. I told the pregnant lady who worked there and she just walked away from me not saying anythinh. Finally a younger guy working the drive thru helped me out. I got my new sandwhich. The chicken was warm and the bottom bun was warm but the top bun was really cold again. I went to talk to the manager (man with curly hair). He told me it was my fault because I left the sandwhich on the counter when I was in the bathroom! Seriously? I asked for a refund but another lady just gave me warm buns...finally. When I went to my table they started laughing. What an awful place. They make the buns cold and then the manager blamed me, the customer, instead of apologizing, taking accountability and making it right. The atmosphere here sucks. No one smiles and they look like they hate their job. No wonder they treat the customers bad.
  • MH
    Marco Herrada-Luna
    Nov 3, 2025
    1.0
    Awful food taste 👅 horrible , never again !! Yak yak .. oh they don’t have tomatoes

Frequently Asked Questions About Wendy's

Is Rockville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.