At Wendy’s in Rockville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rockville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Several reviews mentioned issues with food preparation, including undercooked items and incorrect orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions and poor hygiene practices among staff.
Speed of Service
Many customers experienced slow service, particularly in the drive-thru, with some waiting excessively long for their orders.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rude behavior from management and employees.
RG
Ronal G
2 days ago
1.0
Mal servicio. Compré 4 sándwiches y me hicieron esperar 20 minutos y no estaba ocupado para que me hallan hecho esperar mucho
HS
Hector Salcedo
Nov 11, 2025
1.0
Worst Wendy’s. They always take a million years to get the order ready.
SS
Shei
Nov 9, 2025
1.0
It's been quite awhile since I've had a Frosty at Wendy's. I pulled up to the drive-in and order a large Frosty only. As I proceeded behind other cars and pulled up to the window I saw a large cup sitting near the window, the guy looked at me, turned around and proceeded to pack other orders. After waiting approximately a minute I beeped my horn he walked over, turned his back again as the Manager appeared and ask what I ordered. I told him I believe my Frosty was sitting near edge of window. He handed it to me, no apology, I pulled off noticed Frosty had melted quite a bit. Vowed never to go again.
AA
Anja
Nov 6, 2025
1.0
Warm place to sit, but when I got my sandwhich the bun was really cold. I told the pregnant lady who worked there and she just walked away from me not saying anythinh. Finally a younger guy working the drive thru helped me out. I got my new sandwhich. The chicken was warm and the bottom bun was warm but the top bun was really cold again. I went to talk to the manager (man with curly hair). He told me it was my fault because I left the sandwhich on the counter when I was in the bathroom! Seriously? I asked for a refund but another lady just gave me warm buns...finally. When I went to my table they started laughing. What an awful place. They make the buns cold and then the manager blamed me, the customer, instead of apologizing, taking accountability and making it right. The atmosphere here sucks. No one smiles and they look like they hate their job. No wonder they treat the customers bad.
MH
Marco Herrada-Luna
Nov 3, 2025
1.0
Awful food taste 👅 horrible , never again !! Yak yak .. oh they don’t have tomatoes
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rockville, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rockville, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 424-7236.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rockville Wendy’s serve breakfast?
Yes, this Wendy’s location in Rockville, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Rockville, MD?
Wendy's in Rockville is open 24 hours a day, 7 days a week from 4:00 AM to 3:59 AM.
Does this Wendy's location have a drive-thru?
Yes, the Rockville Wendy's offers drive-thru service, available 24/7.
Is breakfast served at Wendy's on Rockville Pike?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Rockville?
Wendy's Rockville accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I order Wendy's food online or via app?
You can order online at order.wendys.com or by downloading the Wendy's app available on the Apple App Store.
Does Wendy's Rockville offer delivery and takeout services?
Yes, this location offers both delivery and takeout options.
How can I provide feedback or contact the Rockville Wendy's location?
You can reach Wendy's Customer Care via their contact page, call them at (301) 424-7236, or complete their Customer Satisfaction Survey online.
Are there nearby places to park when visiting Wendy's at 808 Rockville Pike?
Yes, Colonial Parking, a nearby parking facility, is located close to Wendy's for your convenience when dining in or picking up food.
Can I combine a meal at Wendy's with a visit to Fire Pit Brazilian BBQ nearby?
Absolutely! After enjoying fast food at Wendy’s, you might want to try authentic Brazilian BBQ at Fire Pit Brazilian BBQ, located nearby.
If I'm getting my car serviced at Jiffy Lube, can I grab food at Wendy's nearby?
Yes, Wendy’s is conveniently located near Jiffy Lube, making it easy to grab a quick meal while your car is serviced.