Brand Certified
Wendy's
3.7(1013 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
15807 Frederick Road, Rockville, MD
20855, United States
Certified by Wendy's • Mar 01, 2026
(301) 948-7625
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/md/rockville/15807-frederick-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Rockville, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rockville, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
1,013 reviews
5 stars
390
4 stars
264
3 stars
157
2 stars
84
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional service, with many experiencing incorrect orders and long wait times.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, stale, or improperly prepared items.
Cleanliness
Feedback on cleanliness was mixed; some noted a clean environment while others reported dirty restrooms and unsanitary conditions.
Staff Training
Several reviews indicated a need for better staff training, particularly in customer service and order accuracy.
- KBKapree BuddFeb 18, 20262.0I’m disappointed with the recent decline in service here. My last order was incorrect despite the long wait in the drive thru, and the communication at the register was poor. After being double-charged on my visit prior to this one, it feels like there might be some operational hurdles the team is currently facing. I’d recommend checking your receipts and double-checking your bags before leaving this location.
- AMArcelin MendyJan 13, 20262.0I went to Wendy's today around 7:30. The manager was rude and very disrespectful, giving me a nasty eye.
- MAMurat AkkayaJan 13, 20265.0Restaurant was very clean and nice. Food was very fresh especially fries. Employees are very friendly and fast. Bathroom was clean also. As an ex fast food restaurant manager I like the way they keep the store clean and nice. Keep up with good work guys
- VRVicente RicoDec 3, 20254.0Verry good food and service
- LHLindsey Little HoopOct 26, 20251.0The food was fresh, hot, and tasty. However…. Terrible service! First, they got my order wrong and when I noticed on my receipt as I was waiting for my order, I brought it to their attention. The lady with the hijab said she would tell the cook. I went back out to my car, waited, and when my food was brought to me, I checked it. Sure enough, they didn’t fix it. Not only that, but when I thought about going back in there to get the correct sandwich, she locked the lobby door so I wasn’t able to go back in if I wanted. Keep in mind, I had been nothing but nice to them and I have two toddlers that are hungry too.
Frequently Asked Questions About Wendy's
Is Derwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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