Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9910 Key West Avenue in Rockville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.1
582 reviews
5 stars
177
4 stars
104
3 stars
65
2 stars
50
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and unresponsive staff, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted consistent problems with incorrect orders, missing items, and poor communication regarding substitutions.
Food Quality
Numerous customers expressed dissatisfaction with the food quality, citing stale, greasy, or poorly prepared items.
Cleanliness
Several reviews mentioned that the restaurant was dirty and unwelcoming, impacting the overall dining experience.
Staff Attitude
While some customers noted friendly staff, many others reported rude or disinterested service, contributing to a negative experience.
- SSShailja SomaniJan 3, 20261.0Every experience here has been the worst. Most recent experience: I ordered a Combo #9: Mexican Pizza + 2 crunchy tacos via the drive through. When I came home, there was no Mexican pizza. I called the restaurant twice and it said the line was disconnected & asked me to submit the code for reinstating the line. Also worth noting: we had to go through the drive through twice because they ignored us both at the speaker for 5 minutes & window for 3 minutes until we drove through again. Truly the worst customer service. An earlier experience: I ordered a crunchy tacos with beans instead of beef. I saw they didn’t ring it in with beans so I asked to confirm if it’s vegetarian. They said yes. I got the receipt and saw it didn’t say beans, so I asked again to confirm it would be vegetarian & they said yes. Surprise: got it & it had beef. We alerted the cashier and the manager came out and ate the beef taco in front of us while they made me a new bean one. Abysmal customer service top to bottom.
- MSMaria SizovaJan 2, 20261.0They close the doors early. Both times I’ve been here they have messed up my order + left half of the food out. Management needs to staff this place better!!
- TTTricia ThomasDec 28, 20251.0Ordered taco bell, got it. Asked for taco bell sauce, was told they did not carry the taco bell sauces and offered KFC sauce instead. When I said “so, no hot sauce at all?” She said “nope” No apology, no shame. I guess just too cheap to stock themselves
- JLJeremy LewisDec 10, 20251.0Rang up my combo twice because I asked for one chicken chalupa and one steak chalupa. Refused to refund it when I noticed it on my receipt, called corporate and they refused to refund it but offered me to call corporate and they would call the store to make a new order. Nah I just won't come back
- QIQuete ImportaDec 6, 20251.0El dueño de este negocio DEBE, de manera urgente capacitar a esos mal educados trabajadores! Enserio son una amenaza para el servicio al cliente es PÉSIMO! 12/06/2025
Frequently Asked Questions About Taco Bell / KFC
What are the drive-through hours at Taco Bell on Fridays and Saturdays?
The drive-through is open from 10:00 AM to 1:00 AM on Fridays and Saturdays.
Where is Taco Bell located in Rockville?
Taco Bell is located at 9910 Key West Avenue, Rockville, MD 20850, USA.
What types of payment does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.
What are the dining options available at Taco Bell on Key West Avenue?
Taco Bell offers dine-in, takeout, online ordering, and has a drive-through service.
Does this Taco Bell location serve breakfast?
Yes, this Taco Bell location serves breakfast.
What popular menu items can I expect at this Taco Bell?
You can enjoy classic tacos, burritos, the Crunchwrap Supreme, Cheesy Gordita Crunch, and dollar cravings specials.
Which nearby stores could I visit before or after dining at Taco Bell?
You can visit nearby 7-Eleven convenience stores and CVS Pharmacy for shopping needs before or after your meal.
Are there other restaurants near Taco Bell on Key West Avenue?
Yes, nearby restaurants include KFC, MaMa Wok (Chinese and Japanese cuisine), and additional fast food options.
What nearby services can help with money transfer and shipping?
Western Union is available nearby for money transfer services, and there's a UPS Access Point location for parcel shipping and receiving.
What are some wellness and medical centers near Taco Bell?
Nearby wellness and medical services include Strong Ties medical center, Immanuel Acupressure Spa, Serenity Spa Wellness Center, and various dental clinics like Chang Orthodontics and Key West Dental Care.