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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 5510 Norbeck Rd, Rockville, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 438-4020. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
717 reviews
5 stars
382
4 stars
180
3 stars
61
2 stars
34
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unhelpful.
Cleanliness
Store is generally clean and well-organized, but there are complaints about dirty bathrooms and expired items.
Product Quality
Fresh produce and a good selection of items are praised, but some customers report disappointment with the quality of certain products.
Pricing
Prices are considered high by many customers, with some preferring to shop at competitors for better deals.
Staffing Issues
Frequent complaints about long lines and insufficient staff at checkout, leading to poor customer experiences.
- ABAlan Blakley5 days ago1.0I just had an extremely unpleasant experience with Sofia at Safeway at 5510 Norbeck Road in Rockville, Maryland. Before leaving home, I downloaded two rewards to my card. One was for a free fried chicken. The other was for $7.00 off the purchase of any meat over the price of $7.00. I also downloaded some coupon/deals. I went to the self checkout and used my card which was “accepted.” I scanned the chicken and it showed $8.99 and -$8.99 (that is, the credit). As I was scanning other items, the machine froze. The clerk came over and couldn’t get it fixed so he told me to use a different machine. I went to another machine and scanned the same card – I only have one. It was “accepted.” As I scanned it gave me the discounts that I had downloaded for “deals,” as it had on the first machine. But it didn’t give me the discount for the chicken or the beef. I called the clerk over and he said that I’d need to go to the customer ABUSE counter. When I got there, Sofia, the customer ABUSE specialist (living up to her title) continuously told me that I used the wrong “number” when I checked out. I repeatedly told her I had only one card and I used it. Finally, we went back to the first machine and it showed the -$8.99 on the cancelled transaction. Again, she said I must have used a different card. I have ONLY ONE CARD. Finally, I demanded that she call the manager. The manager, who acted very professionally, used my card and, now, it showed the two “deals.” She said that there must have been a glitch with the machine. But, the entire time I was dealing with the manager, the customer ABUSE specialist, Sofia continued to say, “he used the wrong number before.” Even though the manager asked her to be quiet, she continued her ignorant and insulting recitation. Sofia should be retrained not to insult customers; to believe them when they tell her that they have only one card; and, to be courteous. If I return to that store in the future and need service, I guarantee I’ll ask for a manager.
- SGSophie GarciaDec 17, 20254.0I love the deals I find here, and the fruits and vegetables are always fresh.
- NNNewDec 13, 20253.0Never enough distilled water
- MMMike McSherryDec 11, 20255.0Great market. Clean and well stocked. Great workers
- MGMitzi GilNov 28, 20251.0Not very accommodating. No wonder they got 4stars overall. Need to upgrade customer service.
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 5510 Norbeck Rd, Rockville, MD has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 5510 Norbeck Rd, Rockville, MD hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment for a COVID-19 vaccine at Safeway in Rockville?
Yes, a COVID-19 vaccine appointment is required. Eligible patients can schedule an appointment and check eligibility at www.safeway.com/covid-19.
What are the Safeway Rockville store hours?
Safeway at 5510 Norbeck Rd is open daily from 6:00 AM to 11:00 PM. Holiday hours vary, for example, it closes at 4:00 PM on Thanksgiving Day.
Does Safeway at 5510 Norbeck Rd have a pharmacy?
Yes, this Safeway location includes a pharmacy for your prescription and immunization needs.
What payment methods are accepted at Safeway in Rockville?
Safeway accepts a variety of payment options including American Express, Apple Pay, Mastercard, Visa, cash, checks, Discover, and more.
Does Safeway accept SNAP EBT for groceries?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases including delivery and Drive Up & Go™ pickup orders.
What pickup and delivery services does Safeway in Rockville offer?
Safeway provides in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.
Can I send groceries as a gift through Safeway?
Yes, Safeway offers a grocery gifting option where you can send groceries to friends or family by selecting 'Make this order a gift' during checkout.
Are there any nearby places to grab a coffee before shopping at Safeway?
Yes, there is a Starbucks coffee shop nearby where you can enjoy a hot beverage before or after your Safeway visit.
Where can I send money nearby when visiting Safeway in Rockville?
Western Union is located nearby for convenient money transfer services along with Safeway's services.
What nearby food options are available around the Safeway on Norbeck Rd?
Nearby dining includes Villa Maya Restaurant (Tex-Mex), Moko Sushi, Subway, Ema Rossi Pizzeria, and Pizza Hut, perfect for meals before or after shopping.