Looking for a grocery store near you? Visit your local Safeway located at 14939 Shady Grove Rd, Rockville, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 944-1584. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Numerous customers reported receiving expired or spoiled food items, including produce and seafood.
Customer Service
Mixed feedback on customer service; while some employees were praised for their friendliness, others were criticized for being rude or unhelpful.
Store Cleanliness
The store is generally clean, but some customers noted issues with dirty produce and expired items on shelves.
Pricing Issues
Many customers felt that prices were higher than competitors, with complaints about discrepancies at checkout.
Staffing Concerns
Several reviews mentioned a lack of staff availability and poor management, leading to long wait times and unaddressed customer needs.
ML
maria “mimi luv”
Nov 17, 2025
5.0
Very clean, organized staff is great and side note....their hot wheels collection is TOP KNOTCH
KK
Kee
Nov 15, 2025
5.0
Great customer service and the store was very clean and organized.
MW
Matthew Wright
Oct 29, 2025
1.0
I’ll keep it short. Gf and I came to this location to do some grocery shopping and as we’re checking out, she notifies me that the bread I grabbed had already expired. I swapped it out but after we got back to our place we discovered the following from our trip:
- Lettuce that was extremely dirty after being removed from the package
- Expired avacado dip
- Ribs that had an absolutely awful smell after being thawed out from a previous trip. Had to throw them away
In short, it’s clear this location is cool with selling expired products. Makes no sense to me considering there are several other grocery options in the area. Seems counterintuitive
AA
Arielle
Oct 29, 2025
1.0
I was minding my entire business while ringing up my one single $.99 bagel at self checkout when a Ms. “Judy” approaches me asking if I need help. She also asked me if I could see my picture on the screen. What do you even mean by this? Not to mention, she was approximately 1 inch away from me when asking this question. Mind you, they are promoting RSV awareness at this particular location so she clearly didn’t take note of that. I paid for my bagel and left. Annoyed, I came back in and asked a different store associate what the lady’s name was (meaning Judy). This was maybe 2 minutes after the incident and Judy was nowhere to be found. This is not appropriate nor okay to bother paying customers, especially one purchasing a single $.99 bagel. I really wish some people would get a hobby outside of badgering people who have done nothing to them.
TB
Trey Brown
Oct 19, 2025
1.0
As a former loss prevention associate in retail, I know the signs and signals given in the store when they believe a theft is or is about to happen. Every time I am in this store, I am “profiled” and followed by their loss prevention associate. Even when I am in slacks and a sport coat or shorts and T-shirt. It is so obvious to the point that other guests alerted me and shook their heads at how ridiculously obvious it was. I shop and PAY for my items every time. This is mentioned in other reviews. They absolutely profile guests. If you are bold enough to do it, man or woman up and admit it. I will not be shopping here and have encouraged my friends and family to stay away as well. Please do not respond to this post denying it because you absolutely do. I will not be back. I hope corporate takes action to properly train their associates. Clearly based on other reviews, this location is a repeat offender. We all can’t be lying about the disappointing behavior of management and their associates following certain shoppers around the store.
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 14939 Shady Grove Rd, Rockville, MD has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 14939 Shady Grove Rd, Rockville, MD hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods does Safeway at 14939 Shady Grove Rd accept?
Safeway accepts various payment options including American Express, Apple Pay, Visa, Mastercard, Discover, cash, and more.
Does Safeway offer pharmacy services at this location?
Yes, the Safeway at 14939 Shady Grove Rd, Rockville, MD has a pharmacy available for immunizations and prescription refills.
What are the store hours for Safeway in Rockville, MD?
Safeway is open daily from 6:00 AM to 11:00 PM, with adjusted holiday hours on major holidays.
Is a COVID-19 vaccine appointment required at this Safeway location?
Yes, an appointment is required to receive the COVID-19 vaccine. Eligibility and scheduling details can be found at www.safeway.com/covid-19.
What pickup and delivery services does Safeway provide?
Safeway offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
Does Safeway have any services to help with key and locksmith needs nearby?
Yes, KeyMe Locksmiths, a nearby professional locksmith service, is located close to Safeway and can assist with key and lock services.
Where can I grab a coffee or quick snack near Safeway in Rockville?
Starbucks and Smoothie King are nearby, offering coffee, smoothies, and snacks, making them convenient stops before or after shopping at Safeway.
Are there any banks or ATMs near Safeway for convenient financial services?
Yes, banks such as Truist, Sandy Spring Bank, and PNC are near Safeway, providing easy access to banking and ATM services.
Can I order bakery and deli items ahead of time at Safeway's Rockville location?
Yes, Safeway offers Bakery and Deli Order-Ahead services so you can place your order online for pickup when you arrive.