Safeway

4.1
845 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 14939 Shady Grove Rd, Rockville, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 944-1584. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
14939 Shady Grove Rd, Rockville, MD
20850, United States

Hours

Reviews

4.1
845 reviews
5 stars
437
4 stars
221
3 stars
89
2 stars
41
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving expired or spoiled food items, including produce and seafood.

Customer Service

Mixed feedback on customer service; while some employees were praised for their friendliness, others were criticized for being rude or unhelpful.

Store Cleanliness

The store is generally clean, but some customers noted issues with dirty produce and expired items on shelves.

Pricing Issues

Many customers felt that prices were higher than competitors, with complaints about discrepancies at checkout.

Staffing Concerns

Several reviews mentioned a lack of staff availability and poor management, leading to long wait times and unaddressed customer needs.
  • ML
    maria “mimi luv”
    Nov 17, 2025
    5.0
    Very clean, organized staff is great and side note....their hot wheels collection is TOP KNOTCH
  • KK
    Kee
    Nov 15, 2025
    5.0
    Great customer service and the store was very clean and organized.
  • MW
    Matthew Wright
    Oct 29, 2025
    1.0
    I’ll keep it short. Gf and I came to this location to do some grocery shopping and as we’re checking out, she notifies me that the bread I grabbed had already expired. I swapped it out but after we got back to our place we discovered the following from our trip: - Lettuce that was extremely dirty after being removed from the package - Expired avacado dip - Ribs that had an absolutely awful smell after being thawed out from a previous trip. Had to throw them away In short, it’s clear this location is cool with selling expired products. Makes no sense to me considering there are several other grocery options in the area. Seems counterintuitive
  • AA
    Arielle
    Oct 29, 2025
    1.0
    I was minding my entire business while ringing up my one single $.99 bagel at self checkout when a Ms. “Judy” approaches me asking if I need help. She also asked me if I could see my picture on the screen. What do you even mean by this? Not to mention, she was approximately 1 inch away from me when asking this question. Mind you, they are promoting RSV awareness at this particular location so she clearly didn’t take note of that. I paid for my bagel and left. Annoyed, I came back in and asked a different store associate what the lady’s name was (meaning Judy). This was maybe 2 minutes after the incident and Judy was nowhere to be found. This is not appropriate nor okay to bother paying customers, especially one purchasing a single $.99 bagel. I really wish some people would get a hobby outside of badgering people who have done nothing to them.
  • TB
    Trey Brown
    Oct 19, 2025
    1.0
    As a former loss prevention associate in retail, I know the signs and signals given in the store when they believe a theft is or is about to happen. Every time I am in this store, I am “profiled” and followed by their loss prevention associate. Even when I am in slacks and a sport coat or shorts and T-shirt. It is so obvious to the point that other guests alerted me and shook their heads at how ridiculously obvious it was. I shop and PAY for my items every time. This is mentioned in other reviews. They absolutely profile guests. If you are bold enough to do it, man or woman up and admit it. I will not be shopping here and have encouraged my friends and family to stay away as well. Please do not respond to this post denying it because you absolutely do. I will not be back. I hope corporate takes action to properly train their associates. Clearly based on other reviews, this location is a repeat offender. We all can’t be lying about the disappointing behavior of management and their associates following certain shoppers around the store.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!