At Papa Johns Pizza in Rockville, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Rockville pizza for any occasion. Call us for pizza delivery in Rockville or stop by 11638 Rockville Pike for carryout to order the best pizza in Rockville, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and long wait times for assistance.
Food Quality
Many customers reported issues with food quality, including undercooked pizza, incorrect orders, and a decline in overall taste.
Atmosphere
The atmosphere was described as unprofessional, with staff often seen goofing off rather than attending to customers.
Delivery Issues
Several customers experienced problems with delivery, including late arrivals, incorrect orders, and lack of communication regarding delays.
JS
Joshua Stern
Feb 15, 2026
1.0
Messed up order.
SL
Sun Lee
Jan 10, 2026
1.0
I think a conglomerate of unhappy and slow people work here. Tons of unhappy workers just milling about doing nothing like 2-3 employees are doing the bulk of the work.
I ordered two hours ahead for a 545 pick up and it wasn't ready.....
AA
Aster Alemu
Jan 4, 2026
1.0
I don’t know why but this pizza doesn’t taste like papa John’s pizza plus it’s Extremely thick
AL
Anthony Leonard
Dec 7, 2025
1.0
I do not normally take the time to write reviews, but as a military member who just came off a long shift serving this country, tonight was truly disappointing. I decided to stop by the Papa John’s on Rockville Pike to grab a quick dinner for my family and me. I was tired, hungry, and just looking forward to a decent meal.
The moment I walked in, I could immediately tell something was off. The atmosphere felt extremely unprofessional. A group of young employees, maybe around 20 to 24 years old, were standing around laughing, goofing off, and giving little attention to customers or the work environment. I got bad vibes right away, but I gave them the benefit of the doubt because everyone has off days… and I wanted to support local workers.
I ordered a large pizza and traditional wings. I patiently waited, hoping the food would make up for the chaotic first impression. But when I got home, what I opened absolutely shocked me.
The pizza looked thrown together carelessly. The dough was undercooked, soft and doughy in the middle, and the cheese wasn’t even fully melted. It was as if it was rushed out of the oven far too early. Then I checked the wings… and they were not cooked properly either. Anyone could look at them and see they were not safe to eat. After a long day, this was the last thing I expected.
It was extremely disheartening, especially after trusting them with my hard-earned money and hoping for just a simple meal. Instead, I left feeling like no one cared, from the unprofessional behavior I witnessed to the lack of care put into the food.
I will never be recommending this location to anyone, and I strongly suggest others avoid it as well. I hope the management steps up and takes action, because customers deserve better. Especially those who walk in after a long day serving their communities and this nation.
EA
Elmer Abarca
Oct 21, 2025
5.0
Food is increíble and everybody working there is great example aiden be making the best pizza fr.
What are the delivery hours for Papa Johns Pizza in Rockville, MD?
Delivery is available daily from 10:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available daily from 10:00 AM to 12:30 AM, with extended hours until 1:30 AM on Fridays and Saturdays.
Does Papa Johns Pizza in Rockville offer contactless delivery?
Yes, Papa Johns provides no contact delivery service for safety and convenience.
Where is Papa Johns Pizza located in Rockville, MD?
Papa Johns Pizza is located at 11638 Rockville Pike, Rockville, MD 20852, USA.
What types of food and products can I order from Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at Papa Johns Pizza.
How can I order Papa Johns Pizza online for delivery or carryout?
You can order online for delivery or carryout through their website or mobile apps at https://www.papajohns.com/order/viewStoreMenu/
Are there any nearby public transit stations that can help me get to Papa Johns Pizza?
Yes, the North Bethesda Metro Station and White Flint Metro Station are nearby, making it convenient to access Papa Johns Pizza by public transit.
What nearby restaurants could I visit before or after eating at Papa Johns Pizza?
Nearby restaurants include House of Kabob, Ize's Deli & Bagelry, Arby's, Tropical Smoothie Cafe, Pho Eateries, and Popeyes® Louisiana Kitchen for a variety of dining options.
Are there any nearby places to relax or get a massage near Papa Johns Pizza?
Yes, you can visit places like Massage Spring Spa or Restore Hyper Wellness near Papa Johns Pizza for massage therapy and wellness services.
Where can I find nearby beauty and grooming services close to Papa Johns Pizza?
Cindy's Nails & Waxing and Studio 355 hair salon are nearby for nail, waxing, and hair styling services.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: