Panera Bread

4.2
1093 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1780 E Jefferson Street, Rockville, MD
20852, United States

Hours

Reviews

4.2
1,093 reviews
5 stars
576
4 stars
313
3 stars
88
2 stars
39
1 star
77

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.

Service Quality

Customer service experiences varied widely, with some praising staff while others reported rudeness and disorganization.

Food Quality

There were complaints about the declining quality and portion sizes of food, with some items described as stale or poorly prepared.

Staff Performance

While some staff members received commendations for their friendliness and helpfulness, others were criticized for being overwhelmed and unprofessional.

Rapid Pick-Up Issues

Many customers expressed frustration with the rapid pick-up service, noting that orders were often not ready or incorrectly fulfilled.
  • BL
    B Lerner
    Jan 5, 2026
    5.0
    Nice menu with lots of seasonal changes, good coffee and a microwave to make your coffee hotter which is how I like it. Friendly staff willing to make ordering changes such as toasting bread or adding / deleting an item. Love the fireplace in the winter. Soups are delicious. I only wish they would offer their delicious souffles for lunch.
  • GG
    Gabriella
    Dec 29, 2025
    3.0
    Needs an interior refresh
  • BN
    Blanca Navarrete
    Dec 7, 2025
    5.0
    The food is great, staff is friendly. The place could be a bit cleaner though.
  • LZ
    Laila Zaher
    Dec 6, 2025
    5.0
    Shout out to Dante for being hilarious super helpful and very kind. Young man deserves a raise.
  • MN
    M. Nuñez
    Nov 10, 2025
    3.0
    This Panera Bread fast casual restaurant is typical of the current situation with Panera Bread restaurants as an entity throughout the US. The quality of their sandwiches, soups and salads has gone down considerably over the years. I remember when Panera was a bakery that HAPPENED TO SELL SANDWICHES AND COFFEE. All the baking was done on premises, fresh every morning. They had a huge selections of breads, bagels, and pastries. Not anymore... All the baking will be happening in centralized commisaries. I visited this Panera Bread location today, and ordered a chicken pesto sandwich on ciabatta bread. This sandwich is advertised as a "dipper" with a side of sauce. First, now all sandwiches are half sandwiches... You would have to buy two halves to make a complete sandwich. I also got a soup which was the seasonal flavor, and a drink (which was free because I subscribed to the Panera "Sip Club" for a fee). You can see a screenshot of my order with the attached photos. The order was fulfilled quickly and I got my drink almost immediately, which was nice. The soup was good but a tad sweet. But the half chicken pesto sandwich with "dipping sauce" was literally four pieces of smoked chicken meat, maybe a half a teaspoon of pesto... And the dipping sauce? A scant 1/4 cup of Panera Brad's own tomato soup! The dipping sauce was not even a sauce! The quality of the ingredients, the smallish portions and the high price deserves the stars I adjudicated. Panera Bread has some serious work to do to convince me that the driver is not profit over quality

Frequently Asked Questions About Panera Bread

Does Panera Bread in Rockville accept reservations?

No, Panera Bread Rockville does not accept reservations.

What are the regular operating hours for Panera Bread in Rockville?

Panera Bread in Rockville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.