Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockville is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
1,082 reviews
5 stars
569
4 stars
311
3 stars
86
2 stars
39
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are praised for being friendly and attentive, while others are criticized for being rude and unhelpful.
Cleanliness Issues
Multiple reviews highlight significant cleanliness problems, particularly in the bathrooms and dining areas, leading to an unwelcoming atmosphere.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report issues with freshness and portion sizes.
Rapid Pick-Up Problems
Many customers express frustration with the rapid pick-up service, citing delays and issues with orders not being ready or correctly fulfilled.
Positive Staff Recognition
Several customers commend specific staff members for their exceptional service, indicating that good service can be found at this location despite overall issues.
- CAC ANov 15, 20251.0This place is garbage. The staff is rude and there’s always homeless people camping out in here. Smells terrible. Food always takes forever
- LVLarry VanWertNov 11, 20254.0A very busy Saturday, and all items were fine and timely.
- MNM. NuñezNov 10, 20253.0This Panera Bread fast casual restaurant is typical of the current situation with Panera Bread restaurants as an entity throughout the US. The quality of their sandwiches, soups and salads has gone down considerably over the years. I remember when Panera was a bakery that HAPPENED TO SELL SANDWICHES AND COFFEE. All the baking was done on premises, fresh every morning. They had a huge selections of breads, bagels, and pastries. Not anymore... All the baking will be happening in centralized commisaries. I visited this Panera Bread location today, and ordered a chicken pesto sandwich on ciabatta bread. This sandwich is advertised as a "dipper" with a side of sauce. First, now all sandwiches are half sandwiches... You would have to buy two halves to make a complete sandwich. I also got a soup which was the seasonal flavor, and a drink (which was free because I subscribed to the Panera "Sip Club" for a fee). You can see a screenshot of my order with the attached photos. The order was fulfilled quickly and I got my drink almost immediately, which was nice. The soup was good but a tad sweet. But the half chicken pesto sandwich with "dipping sauce" was literally four pieces of smoked chicken meat, maybe a half a teaspoon of pesto... And the dipping sauce? A scant 1/4 cup of Panera Brad's own tomato soup! The dipping sauce was not even a sauce! The quality of the ingredients, the smallish portions and the high price deserves the stars I adjudicated. Panera Bread has some serious work to do to convince me that the driver is not profit over quality
- AMAndrew MitzOct 20, 20252.0Waited 10 minutes in front of an open cash register before being told that register was not being used. Then ushered to the back of a line. I left. This used to be a well run Panera. Not anymore.
- VVVonOct 11, 20255.0Staff is amazing! Ricky, DeAndra, Dante, Eugene, and Matt are amazing!!! If you need anything, ask for one of them. Service is fast, food is good, and the price is affordable. The half soup and sandwich combos are great. They offer speciality item during the season's such as: The strawberry basil lemonade, (Gone for the season, and the Lobster roll :(. To make up for the loss of those two items, the chocolate chip cookies are amazing and a crowd pleaser!
Frequently Asked Questions About Panera Bread
Does Panera Bread in Rockville accept reservations?
No, Panera Bread Rockville does not accept reservations.
What are the regular operating hours for Panera Bread in Rockville?
Panera Bread in Rockville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order food delivery from Panera Bread Rockville and what are the delivery hours?
Yes, Panera Bread Rockville offers food delivery from 6:00 AM to 9:00 PM every day except Sunday, when delivery starts at 7:00 AM.
Does Panera Bread Rockville offer online ordering and Rapid Pick-Up?
Yes, you can order online through their website or app and use Rapid Pick-Up to quickly grab your order.
What types of meals are served at Panera Bread Rockville?
Panera Bread Rockville serves breakfast, lunch, brunch, and dinner.
What are some specialty menu items available at Panera Bread Rockville?
Specialties include You Pick Two meals, Power Menu options, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What payment methods are accepted at Panera Bread in Rockville?
Panera Bread Rockville accepts American Express, Cash, Discover, MasterCard, and Visa credit cards.
What nearby fitness options are available near Panera Bread Rockville?
Planet Fitness and Prolifit Training are nearby gyms where customers can work out before or after enjoying a meal at Panera Bread.
Are there any shopping options close to Panera Bread Rockville?
Yes, nearby shopping options include Payless ShoeSource, Dollar Tree, Micro Center, and T.J.Maxx for various retail needs.
What beauty and wellness services are located near Panera Bread Rockville?
Several beauty salons and spas such as Mahin Skin Care at New Wave, Live Lash Love, NewMe Holistic Health & Beauty, and Glamorous Hair Studio are close by for customers interested in beauty treatments.