CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockville is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported frequent issues with incorrect or incomplete orders, particularly with to-go items.
Food Quality
Feedback on food quality is mixed; while some enjoyed the food, others noted it was tasteless, dry, or poorly prepared.
Service Issues
Customer service experiences vary widely, with some praising staff friendliness while others reported rudeness and slow service.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including reports of rodent sightings and unsanitary conditions.
Value for Money
Customers expressed dissatisfaction with portion sizes and pricing, feeling that the value has decreased over time.
AJ
Aritra Jindal
Dec 11, 2025
2.0
Forget our food or make mistakes a lot, also throw baguettes to the bottom of the bag without wrapping them
IM
Isa Max
Dec 1, 2025
1.0
I had to stop everything I was doing to write this review. Never have I ever had a worse experience at a panera. I put my $14 order on the ipad, AKA, no room for error except on my part (which I made no mistakes according to my receipt). I ordered a frontega chicken panini. Tell me why not only is the majority of the sandwich bread, but the sauce is chipotle mayo sauce, of which I am allergic to. Can’t remember the last time that sandwich (which I order every time) had that sauce. They were “too busy” and did not give me the time to issue a refund or even address the issue. Terrible service and terrible food, I can’t believe this is such a popular location. What a huge waste of money.
DW
Deb Wiersma
Nov 12, 2025
4.0
Food was good
LC
Lucy Cunningham
Oct 22, 2025
3.0
As a frequent customer, the customer service is disappointing. To-go orders are always in different places, often requiring that you get in line at the counter behind those ordering to retrieve your items (even when you’ve paid). They also frequently forget items, particularly from the bakery for to-go orders and then, when you check the bag yourself, they’ve run out of the item.
DA
Dominick Alcid
Oct 13, 2025
5.0
usual panera fare, but the staff are great here. lots of local and regular patrons - seating can be limited at times. coffee is good, and their own cold drinks are a favorite. ordering ahead helps if you're in a hurry and they prep those orders fast. good wifi
No, Panera Bread Rockville does not accept reservations.
What are the operating hours for Panera Bread Rockville?
Panera Bread Rockville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Rockville offer delivery or pickup services?
Yes, Panera Bread Rockville offers delivery and pick-up services including Rapid Pick-Up.
Can I order Panera Bread Rockville's menu online?
Yes, you can order online for delivery or rapid pick-up via their website or trusted platforms.
What type of meals does Panera Bread Rockville serve?
They serve breakfast, brunch, lunch, and dinner with a focus on soups, salads, sandwiches, and bakery items.
Is Panera Bread Rockville a family-friendly and wheelchair accessible place?
Yes, it welcomes families, children, and has wheelchair accessible entrances, seating, parking, and restrooms.
Are there payment options available beyond cash at Panera Bread Rockville?
Yes, they accept payment via American Express, Discover, MasterCard, Visa, cash, debit card, and mobile NFC payments.
What are some nearby dining options close to Panera Bread Rockville?
Nearby dining options include Taipei Tokyo Falls Grove (Japanese/sushi), Poyoteca (Peruvian chicken), Cheeburger Cheeburger (burgers), Chipotle Mexican Grill (Mexican fast food), and Wingstop (chicken).
What recreational and service facilities are near Panera Bread Rockville?
Nearby you can visit Millennium Trail park for outdoor activities, Spalon Day Spa and Palm Beach Tan for beauty treatments, and FedEx Office Print & Ship Center for printing and travel services.
How can nearby places like the T-Mobile stores assist customers visiting Panera Bread Rockville?
The nearby T-Mobile and T Mobile Shady Grove stores can help customers with mobile phone needs while they are visiting Panera Bread or the Fallsgrove area.