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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(936 reviews)

Business Details

14921 Shady Grove Road, Rockville, MD
20850, United States
(301) 545-1874

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
14921 Shady Grove Road, Rockville, MD
20850, United States

Hours

Reviews

4.1
936 reviews
5 stars
485
4 stars
231
3 stars
93
2 stars
45
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and slow service, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising specific items while others noted issues like tastelessness and portion sizes.

Cleanliness

While many customers appreciated the cleanliness of the location, there were serious concerns about rodent infestations.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, but there were also complaints about rude service from certain employees.

Value for Money

Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, questioning the value of their meals.
  • NH
    Noah Hubbard
    Feb 16, 2026
    4.0
    Good coffee and good pastry.
  • JA
    Jake Adler
    Feb 2, 2026
    5.0
    I just had coffee when I was here but everyone was super nice and the place was clean
  • AJ
    Aritra Jindal
    Dec 11, 2025
    2.0
    Forget our food or make mistakes a lot, also throw baguettes to the bottom of the bag without wrapping them
  • IM
    Isa Max
    Dec 1, 2025
    1.0
    I had to stop everything I was doing to write this review. Never have I ever had a worse experience at a panera. I put my $14 order on the ipad, AKA, no room for error except on my part (which I made no mistakes according to my receipt). I ordered a frontega chicken panini. Tell me why not only is the majority of the sandwich bread, but the sauce is chipotle mayo sauce, of which I am allergic to. Can’t remember the last time that sandwich (which I order every time) had that sauce. They were “too busy” and did not give me the time to issue a refund or even address the issue. Terrible service and terrible food, I can’t believe this is such a popular location. What a huge waste of money.
  • DW
    Deb Wiersma
    Nov 12, 2025
    4.0
    Food was good

Frequently Asked Questions About Panera Bread

Does Panera Bread Rockville accept reservations?

No, Panera Bread Rockville does not accept reservations.

What are the operating hours for Panera Bread Rockville?

Panera Bread Rockville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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