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McDonald's

3.8
(935 reviews)
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Business Details

2101 Viers Mill Rd, Rockville, MD
20851, United States
(301) 738-7752
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 Viers Mill Rd, Rockville, MD
20851, United States

Hours

Reviews

3.8
935 reviews
5 stars
424
4 stars
186
3 stars
137
2 stars
62
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including wrong orders, long wait times, and unfriendly staff.

Food Quality

While some customers enjoyed the food, many complained about cold or incorrect orders, and issues with freshness.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant, including dirty dining areas and unsanitary conditions.

Customer Experience

Many customers expressed dissatisfaction with the overall customer experience, citing rude employees and a lack of attention to orders.
  • RS
    Robert Seidner
    Feb 21, 2026
    2.0
    I asked for a simple cup of water. By the time it arrived I was almost done with my meal. They blast the music so loud that you can't even hear yourself think. If their goal is to drive away customers, they are doing a great job!
  • KS
    Kidus Solomon
    Feb 1, 2026
    5.0
    The best mc donald I know it just need a bit customer service since there is rarely people in the counter.
  • JL
    Jessica Landman
    Jan 27, 2026
    1.0
    Wrong order every time I come here. CHECK your order
  • IA
    Irene Araujo
    Jan 9, 2026
    1.0
    Cuesta que atiendan a las personas que llegan al lugar y muchas veces discriminan con la mirada, y cuando ordenas las señoras que están ahí nunca te dan los pedidos correctamente y cuando les informas se enojan, no ponen las salsas que ordenas ponen las que quieren o simplemente no ponen. En los pedidos delivery son de lo peor nunca ponen el pedido completo.
  • DA
    Dilber Alvarado
    Dec 29, 2025
    1.0
    Pésimo servicio se tarda mucho espere 40 minutos por la comida es comida rápida no tienen porque tardar mucho 😡
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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