McDonald's

3.8
928 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 Viers Mill Rd, Rockville, MD
20851, United States

Hours

Reviews

3.8
928 reviews
5 stars
421
4 stars
185
3 stars
137
2 stars
61
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers enjoying the food while others complained about cold or poorly prepared items.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty conditions in the restaurant.

Customer Experience

Several reviews highlighted negative experiences with staff attitudes and customer service, leading to dissatisfaction.

Operational Challenges

Frequent operational issues mentioned, including broken equipment and problems with order accuracy.
  • AD
    Alex Davis
    Nov 8, 2025
    1.0
    The people at this location never fill the fry container. I’ll get a medium and it’s halfway full. I’ll get a large and it’s halfway full. I’ll even get a small and it’s halfway full. I’m not paying for half-full stuff. They also never put everything you order in the bag, nor do they ever give sauces that you ask for, half if not more. The people almost always have an attitude. The burgers/chicken sandwiches are never made right. I’ll get a deluxe McChicken and they won’t put the tomato or lettuce. Long story short, they never do anything right.
  • NJ
    Nelu Jayewardhena
    Oct 31, 2025
    1.0
    What the hell is wrong with the night employees??? Like you all have no respect to customers. Telling them you are closed when clearly they should be open. Don’t want customers fine then close the damn store. This lady that was there always have an attitude like she owns the restaurant.
  • FS
    Felix Santana
    Oct 18, 2025
    1.0
    I knew you were stingy, but not a liar🤨I have some coffee in my ice🤣
  • LM
    Lucy Mejia
    Oct 11, 2025
    1.0
    Muy mala atención pedi una hamburguesa doble carne solo colocaron 1 carne y en la cajita no me venía el tipo de juguete que requería muy mala atención por parte de la gerente del turno de la noche
  • AG
    Anandan Mirae Guyomar
    Sep 21, 2025
    2.0
    Operationally spotty, sometimes no one's at the window & posted times are wrong & some order errors.

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's location at 2101 Viers Mill Rd, Rockville, MD?

The McDonald's at 2101 Viers Mill Rd is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 11:59 PM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and from 8:00 AM to 11:59 PM on Wednesdays.