Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers enjoying the food while others complained about cold or poorly prepared items.
Cleanliness
Inconsistent cleanliness reported, with some customers noting dirty conditions in the restaurant.
Customer Experience
Several reviews highlighted negative experiences with staff attitudes and customer service, leading to dissatisfaction.
Operational Challenges
Frequent operational issues mentioned, including broken equipment and problems with order accuracy.
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Alex Davis
Nov 8, 2025
1.0
The people at this location never fill the fry container. I’ll get a medium and it’s halfway full. I’ll get a large and it’s halfway full. I’ll even get a small and it’s halfway full. I’m not paying for half-full stuff. They also never put everything you order in the bag, nor do they ever give sauces that you ask for, half if not more. The people almost always have an attitude. The burgers/chicken sandwiches are never made right. I’ll get a deluxe McChicken and they won’t put the tomato or lettuce. Long story short, they never do anything right.
NJ
Nelu Jayewardhena
Oct 31, 2025
1.0
What the hell is wrong with the night employees??? Like you all have no respect to customers. Telling them you are closed when clearly they should be open. Don’t want customers fine then close the damn store. This lady that was there always have an attitude like she owns the restaurant.
FS
Felix Santana
Oct 18, 2025
1.0
I knew you were stingy, but not a liar🤨I have some coffee in my ice🤣
LM
Lucy Mejia
Oct 11, 2025
1.0
Muy mala atención pedi una hamburguesa doble carne solo colocaron 1 carne y en la cajita no me venía el tipo de juguete que requería muy mala atención por parte de la gerente del turno de la noche
AG
Anandan Mirae Guyomar
Sep 21, 2025
2.0
Operationally spotty, sometimes no one's at the window & posted times are wrong & some order errors.
What are the regular operating hours for the McDonald's location at 2101 Viers Mill Rd, Rockville, MD?
The McDonald's at 2101 Viers Mill Rd is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available from 6:00 AM to 11:59 PM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and from 8:00 AM to 11:59 PM on Wednesdays.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, this McDonald's has a drive-through open from 5:00 AM to midnight daily, with extended hours until 1:00 AM on Fridays and Saturdays.
What payment options are accepted at McDonald's in Rockville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's through a mobile app for this location?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
How can I earn rewards at this McDonald's?
You can earn points for free food through MyMcDonald's Rewards program. More details are available on their official website.
What nearby places can I visit when coming to McDonald's at 2101 Viers Mill Rd?
Nearby you can find 7-Eleven convenience store and gas station, Athena Bitcoin ATM, and Taqueria Xintli Mexican restaurant, perfect for errands or an additional meal option.
Is there public transportation or transit nearby that can help me get to McDonald's in Rockville?
While specific transit stations aren’t listed, the presence of nearby convenience stores like 7-Eleven suggests the area is serviced and accessible. Customers might use these nearby spots to navigate or meet before visiting McDonald's.
If I want to shop or run errands near McDonald's, what stores and services are close?
Nearby stores include CVS Pharmacy for drugstore needs, Asian Supermarket for groceries, and UPS Access Point location for shipping, making it convenient to combine errands with your McDonald's visit.