Brand Certified
McDonald's
3.6(1714 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11564 Rockville Pike, Rockville, MD
20852, United States
Certified by McDonald's • Mar 01, 2026
(301) 230-9640
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,714 reviews
5 stars
628
4 stars
391
3 stars
288
2 stars
128
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and rude staff interactions.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and unsatisfactory food quality.
Cleanliness and Environment
Customers noted that the location was often messy, with complaints about the lack of seating and unsanitary conditions.
Management Concerns
Several reviews mentioned poor management practices, including inadequate staffing and lack of customer service training.
Positive Staff Experiences
A few customers praised individual staff members for their friendliness and helpfulness, indicating some positive interactions.
- RCRuben CespedesDec 21, 20251.0La verdad muy decepcionante , la atención pésima , ayer tomé una orden a la media noche , cuando me dirigí a la primera ventanilla una señora me dijo q siga a la siguiente y me cerró la ventana , me dirigí a la siguiente ventanilla , de lo cual no estaba mi pedido , salió la manager o encargada en ese momento y con voz prepotente me dijo q le hacía perder su tiempo , de lo cual le dije q yo había hecho un pedido y le enseñaba la orden en mi celular , me dejó hablando y cerró la ventana fuertemente, me entregaron mi orden y cuando vi no era lo que había pedido .
- TMTerra MuffettDec 20, 20251.0There isn't a McDonald's here, it's a Dave's Hot Chicken
- VSVickie SmithDec 7, 20255.0Excellent staff 👏
- CCCrefloMackNov 25, 20251.0Been sitting in the Drive-Thru for 30 minutes now with three cars in front of me absolute freaking worst go to Popeye's
- AEAri ElfasiNov 25, 20251.0Absolute GARBAGE. I was served undercooked food that was so clearly unsafe to eat. The people working here DO NOT CARE about the health of their customers. DO NOT EAT HERE.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 11564 Rockville Pike?
McDonald's at 11564 Rockville Pike is open from 6:00 AM to midnight Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.
When is the McDonald's location at Rockville Pike closed for delivery service?
Delivery service is available only on Monday and Sunday from 6:00 AM to 11:30 PM. Delivery is closed from Tuesday through Saturday.
Does this McDonald's offer drive-through service and what are the hours?
Yes, the McDonald's offers drive-through service daily. Drive-through hours are from 6:00 AM to midnight Sunday through Thursday, and 24 hours on Friday and Saturday.
What payment methods are accepted at McDonald's Rockville Pike?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Rockville Pike have accessibility features for wheelchairs?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
What pickup and delivery services does this McDonald's location provide?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app to order from McDonald's Rockville Pike?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby fitness centers can I visit before or after dining at McDonald's Rockville Pike?
Nearby fitness centers include Champion Boxing & Fitness and Rock Steady Boxing Rockville, both offering boxing classes and gym facilities.
Which nearby public transit stations can help me reach McDonald's at Rockville Pike?
You can use White Flint Metro Station or North Bethesda Metro Station, both close by, to reach McDonald's conveniently via public transit.
What nearby convenience stores and coffee shops are around McDonald's Rockville Pike?
Nearby options include 7-Eleven for convenience and gas, Dunkin Donuts for coffee and bakery items, and the McDonald's itself offers coffee and fast food.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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