Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers praised the food quality, others noted issues with cold or incorrect orders.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but there were also complaints about hygiene, particularly in the restrooms.
Staff Communication
Several reviews highlighted language barriers and difficulties in communication with staff, impacting the overall customer experience.
JY
John Yeung
2 days ago
2.0
Came here for breakfast to dine in, and I’m honestly not sure what happened today because this place is usually good. The staff never brought our food to the table, even though we had a table number.
I ordered a bacon, egg, and cheese biscuit, but the biscuit was slightly undercooked, a little too doughy, and falling apart. When I mentioned it, they told me this is normal and I would have to special request that the biscuit be cooked more. They said everything is on a timer. That honestly just confused me.
I’ve been eating at McDonald’s for 30+ years and get a biscuit once in a while, and I don’t remember them ever being this undercooked before. Could it be me?? So confused. 2 stars.
NS
Natasha Stippling
Dec 30, 2025
5.0
Love this location it’s one of the best McDonalds in the area.
KS
Kwanie Shelton
Dec 29, 2025
1.0
How is it 24 hours and the doors is closed usually it is open.
SR
Stephen Rochkind
Dec 17, 2025
1.0
Very slow. I will not return. Plus forgot my fries.
The staff speaks little English.
F-
VZ
Valerio Zanini
Dec 11, 2025
4.0
Very nice clean comfortable setup. However, why is the thermostat set to freezing cold.... In December?
The temperature makes it unpleasant and not welcome
What are the operating hours of McDonald's at 1390 Rockville Pike?
McDonald's is open 24 hours a day, 7 days a week, from Monday through Sunday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers a drive-through that operates 24/7 every day of the week.
Can I order delivery from this McDonald's, and are there any special delivery options?
Yes, delivery is available 24/7 with options for same-day delivery and no-contact delivery.
How can I order from McDonald's online or via a mobile app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or download the McDonald's App from the Apple App Store or Google Play Store for convenient mobile ordering.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What amenities and services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located exactly in Rockville, MD?
McDonald's is located at 1390 Rockville Pike, Rockville, MD 20852, United States.
Which nearby restaurants can I visit before or after dining at McDonald's on Rockville Pike?
Nearby restaurants include Charcoal Chicken, Subway, Sushi House, and Sadaf Halal Restaurant, offering options from chicken and sandwiches to sushi and Middle Eastern cuisine.
What nearby automotive services are available near this McDonald's location?
Close to McDonald's, you can find VOB BMW, Obsession Motorsports, Flemings Ultimate Garage, Limitless Garage Inc., Tesla, Intoxalock Ignition Interlock, and Smart Start Ignition Interlock for car dealerships, repairs, and related automotive services.
Are there educational facilities near the McDonald's on Rockville Pike?
Yes, there are several nearby educational and training centers including the Cybersecurity Training Center, Rempower, Cyrus Driving School, Stone Branch School of Art, and The School of Music.