McDonald's

3.9
1549 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1390 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

3.9
1,549 reviews
5 stars
709
4 stars
346
3 stars
239
2 stars
79
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers praised the food quality, others noted issues with cold or incorrect orders.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but there were also complaints about hygiene, particularly in the restrooms.

Staff Communication

Several reviews highlighted language barriers and difficulties in communication with staff, impacting the overall customer experience.
  • JY
    John Yeung
    2 days ago
    2.0
    Came here for breakfast to dine in, and I’m honestly not sure what happened today because this place is usually good. The staff never brought our food to the table, even though we had a table number. I ordered a bacon, egg, and cheese biscuit, but the biscuit was slightly undercooked, a little too doughy, and falling apart. When I mentioned it, they told me this is normal and I would have to special request that the biscuit be cooked more. They said everything is on a timer. That honestly just confused me. I’ve been eating at McDonald’s for 30+ years and get a biscuit once in a while, and I don’t remember them ever being this undercooked before. Could it be me?? So confused. 2 stars.
  • NS
    Natasha Stippling
    Dec 30, 2025
    5.0
    Love this location it’s one of the best McDonalds in the area.
  • KS
    Kwanie Shelton
    Dec 29, 2025
    1.0
    How is it 24 hours and the doors is closed usually it is open.
  • SR
    Stephen Rochkind
    Dec 17, 2025
    1.0
    Very slow. I will not return. Plus forgot my fries. The staff speaks little English. F-
  • VZ
    Valerio Zanini
    Dec 11, 2025
    4.0
    Very nice clean comfortable setup. However, why is the thermostat set to freezing cold.... In December? The temperature makes it unpleasant and not welcome

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1390 Rockville Pike?

McDonald's is open 24 hours a day, 7 days a week, from Monday through Sunday.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers a drive-through that operates 24/7 every day of the week.