Krispy Kreme

Reviews

• MB

  Morgan Bradley

  2 days ago
  1.0
  How are you not going to have aleast coffee ready! You offer it online but when people come to pick up you aren't serving hot drinks???? Also you say the dots come in a variety of 4 flavors yet in my box I only received mostly glazed with some oreo. The team is lazy and doesnt care about the customers. If this location doesn't want to make the hot drinks dont offer them on your menu. MANAGEMENT PLEASE TAKE CONTROL! COPORATE PLEASE FIX THIS LOCATION!! I will never order from here again. Customer lost for good. My daughter's birthday breakfast was ruined. Thanks for ruining it and making her cry 😢. You state: ​✨ Core Values ​Their values guide their behavior and include themes of: -​Joy, Sharing, and Inclusion -​Inspiring Customer Wonder -​Loving Your Community ​📈 Business and Responsibility -​Vision: To be the World's Most Loved Sweet Treat Brand. -​Responsibility: They have a "Be Sweet" Strategy that encompasses their approach to social and environmental responsibility, focusing on their employees ("Krispy Kremers"), their communities, and the planet. This location does none of the above!
• TT

  Tom Taylor

  3 days ago
  2.0
  Came in at 7:25 to pick up an order scheduled for 7:15. I waited in the pickup line (while people In the other line are being helped) until 7:40 when someone went to assemble my order. Unfortunately, I only got 6 of the donuts my order was supposed to have (fall favorites box), the other 6 were randomly chosen by the employee. Why even have set boxes if you're not going to give people what they order? Also the floor is very sticky.
• MJ

  M J

  4 days ago
  3.0
  I go to Krispy Kreme almost every day and probably five times in the last month you guys haven’t had any whipped cream and today you told me that the drive-thru is not Open so I had to come inside when I get inside I’m told that you have whipped cream, but you don’t have any milk. The staff is always amazing. Whoever is doing the ordering is not keeping up. I’ve even been there while the delivery truck is there. It’s not good to run out of products
• AC

  aLma Picture Co.

  Nov 15, 2025
  1.0
  Advertising free donuts for each 'A' kids get on report cards. Drove to this location with two straight-A students and told that they were out of the "free donuts" and donuts were only for purchase. Contacted corporate number and they said that wasn't the case and we shouldn't have been told that.
• JL

  Jessica Landman

  Oct 31, 2025
  1.0
  I am extremely frustrated and disappointed with the experience I had trying to pick up an online order I placed three days in advance. When I arrived, the line for online orders was nearly out the door, and several customers had already been waiting over an hour for orders that were supposed to be ready long before we even got there. What was most shocking was that the orders were not prepared in advance at all. Instead, employees were scrambling to make each order one by one while customers stood waiting. To make matters worse, the manager was loudly yelling about how she had been there since 4 a.m. and then announced she was “too stressed” to continue — before walking outside and sitting down, leaving her team to deal with the chaos. That level of unprofessionalism is absolutely unacceptable. After waiting far too long with no progress, I gave up and left to go elsewhere. I took the time to order days ahead to avoid this exact kind of situation, and instead, it turned into one of the most frustrating customer experiences I’ve had. This store clearly needs better leadership and organization.

Frequently Asked Questions About Krispy Kreme