Brand Certified
Giant Food
4.1(361 reviews)
Certified by Giant Food • Mar 01, 2026
Business Details
9719 Traville Gateway Drive, Rockville, MD
20850, United States
Certified by Giant Food • Mar 01, 2026
(301) 315-1460
Certified by Giant Food • Mar 01, 2026
https://stores.giantfood.com/md/rockville/9719-traville-gateway-drive
Certified by Giant Food • Mar 01, 2026
About
Certified by Giant Food • Mar 01, 2026
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by Giant Food • Mar 01, 2026
Hours
Certified by Giant Food • Mar 01, 2026
Reviews
4.1
361 reviews
5 stars
190
4 stars
80
3 stars
48
2 stars
13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.
Cleanliness
The store is generally noted for being clean and well-organized, although some customers have reported issues with specific areas.
Product Availability
While many customers appreciate the variety and quality of products, there are complaints about stock issues and the availability of specific items.
Temperature Issues
Several reviews mention that the store is often too cold, which detracts from the shopping experience.
Management Concerns
There are multiple mentions of poor management practices, particularly regarding customer service and staff training.
- MMMJ1 day ago3.0Not the biggest inventory, but this store is great to have in the neighborhood. Great for mid-week odds and ends.
- AHAllyson Hall5 days ago1.0Every time I call the store and press 2 to speak with someone in the deli, no one answers. When the call gets routed back to customer service, they hang up. It’s extremely frustrating.
- LYLeila YFeb 7, 20265.0Great Market that had everything you need. Clean and the staff is always friendly.
- RDRena DrabovskyFeb 7, 20261.0This store is always freezing. It is -9° outside with windchill and it’s even colder inside of the store they do not have any sort of heat at all. I’m only giving one star and not zero because the employees are nice.
- JWJ WJan 23, 20261.0The store at this location is clean and neatly and customer service used to be very good a year ago, now the customer service at the counter is terrible, the staff ignore customers waiting in line, and not providing good service, the staff working at Giant on Hungerford drive, Rockville are very friendly, helpful and greet customers and provide prompt service.
Brand Certified Facts from Giant Food
Giant Food partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website