Dunkin'

Reviews

• JO

  Jasmine Okine

  Dec 26, 2025
  5.0
  Not fast service
• DB

  Don Babines

  Dec 18, 2025
  5.0
  Good store in Rockville but parking very limited.
• LS

  Lysa S

  Dec 1, 2025
  2.0
  I placed my order with a young gentleman cashier. I ordered turkey and white cheddar croissant w/ no egg and hash browns. I was the only person in line, but I could tell the cashier wasn’t fully listening to me. He repeated my order without mentioning the hashbrowns, so I said again that I wanted hashbrowns and he replied “yeah I got that.” When my order came out, I immediately checked my sandwich and it had American cheese, so I let another associate know that the sandwich was supposed to be white cheddar. The original cashier then said to the other associate that I didn’t order white cheddar I said “no cheddar”, which doesn’t make any sense because the sandwich normally comes with American cheese, so why would I say no cheddar? The associate had my sandwich remade with no issues, but I think it is bad customer service that the original cashier said to his coworker in front of me, the customer, that I lied about what I ordered. The restaurant is clean, but the bathroom was out of order with only the toilet working, but not the sink. Also, the parking for the store is very limited to maybe six spaces of parallel parking. The other workers seemed upbeat and friendly.
• SG

  sher gowda

  Nov 25, 2025
  1.0
  I had a really disappointing experience at this Dunkin’ Donuts. I ordered a latte at the counter specifically so I could request it extra hot instead of ordering through the app. The person taking my order said okay but never passed the instruction to the person making the drink. When I got my latte, it was barely warm. Once she realized the mistake, I took a sip and politely asked if they could reheat it. They refused and said they couldn’t warm it up in the oven. For a place that’s supposed to serve hot coffee, this was really frustrating and showed a lack of attention and customer service. I won’t be coming back here again. A frustrating visit overall ruined start to my day.
• AD

  All day daddy

  Oct 10, 2025
  5.0
  Do this branch offers $1 dozen at 6pm ?