Brand Certified
Dunkin'
3.9(198 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
865 Rockville Pike, Rockville, MD
20852, United States
Certified by Dunkin' • Mar 01, 2026
(443) 961-1852
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rockville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
198 reviews
5 stars
98
4 stars
43
3 stars
18
2 stars
10
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor customer interactions.
Order Accuracy
Many reviews highlighted issues with order accuracy, including incorrect items and delays in fulfilling mobile orders.
Cleanliness
Several customers noted cleanliness issues, particularly with the restrooms and overall store appearance.
Product Quality
Feedback on product quality was mixed, with some enjoying the coffee and donuts while others complained about stale items and poorly made drinks.
Staff Efficiency
There were complaints about slow service and understaffing during busy times, impacting the overall customer experience.
- BJBlake JohnsonDec 13, 20251.0Terrible selection and rude worker who told me to “hurry up” twice while we took literally 30 seconds to order 1 dozen doughnuts and three coffees with no one else in line.
- JSJAEIN SEOSep 4, 20252.0I usually stop by this Dunkin’ once a week in the morning, always ordering the same thing through mobile order: an iced latte with whole milk and a bagel with cream cheese. While the staff are often busy, some do take the time to greet and welcome customers, which I appreciate. That said, I hope the store can improve in a couple of areas: • Accuracy of orders: Since I always order the exact same items, I know what to expect. But too often, my latte comes out wrong—made with oat milk, skim milk, or sometimes even just black coffee with milk. It’s disappointing, especially since with mobile orders I don’t really get the chance to dispute it on the spot. • Bathroom cleanliness: On one occasion I needed to use the restroom with my kids, and it was honestly one of the dirtiest restrooms I’ve ever come across. I’ll continue to visit because it’s convenient and part of my weekly routine, but I truly hope these improvements can be made.
- SMSarah McGuireJul 6, 20252.0Placed a mobile order well in advanced. Took 15 mins to get it right. Seems under staffed and not equipped to work the counter and mobile orders
- PSPatrick SchoofJun 7, 20252.0We like Dunkin' Donuts, and have given good reviews to other stores. This location only gets two stars, and is the only one we avoid. The selection is small, service is poor, and not one staff member in several visits there has been friendly or helpful. If things change dramatically, I would be happy to update my review.
- DGDesirae GrayNov 20, 20185.0its always this dunkin that gets my vanilla chai right. as soon as I walk in the door, that know what I want and its amazing. the drink is never wrong and the bagel I get is just as good. I love this place and I wouldn't go anywhere else!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Rockville, MD?
Dunkin' in Rockville, MD is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What kind of food and beverages can I find at Dunkin' Rockville?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food suitable for breakfast, lunch, and brunch.
Does Dunkin' in Rockville have a drive-thru service?
No, this location does not have a drive-thru service.
Are there any special holiday drinks available at Dunkin' right now?
Yes, Dunkin' offers holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher during the holiday season.
Where is Dunkin' located in Rockville, MD?
Dunkin' is located at 865 Rockville Pike, Montgomery, Rockville, MD 20852.
What are some nearby coffee shops near Dunkin' Rockville?
Nearby coffee shops include another Dunkin' location and Starbucks, which could be convenient alternatives or stops for coffee around Rockville Pike.
Are there dining options near Dunkin' in Rockville for after your visit?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican and fast food, Sweet Thai food at Benjarong, and American barbecue at Mission BBQ, offering variety for meals before or after visiting Dunkin'.
What other services are nearby Dunkin' Rockville that customers might find useful?
Nearby services include beauty salons like Sassy Arch Brows And Beauty Studio and Oasis Hair Salon, wellness centers like Hand and Stone Massage and Facial Spa, and shopping at Wintergreen Plaza, making it convenient to combine errands with a coffee stop.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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