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Dunkin'

3.8
(443 reviews)

Business Details

15180 Frederick Rd, Rockville, MD
20850, United States
(301) 424-2747
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15180 Frederick Rd, Rockville, MD
20850, United States

Hours

Reviews

3.8
443 reviews
5 stars
212
4 stars
95
3 stars
41
2 stars
16
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Quality of Food and Drinks

Numerous reviews highlighted issues with stale donuts, poorly made coffee, and cold food, indicating a decline in quality.

Long Wait Times

Customers consistently mentioned long wait times in both drive-thru and in-store, often leading to dissatisfaction.

Cleanliness and Environment

Some reviews noted cleanliness and a pleasant atmosphere, but these were overshadowed by negative experiences.
  • RH
    Rayyan Helmy
    Feb 3, 2026
    1.0
    If there was an option for 0 stars it would be 0 stars, guy up front is super disrespectful and made me wait half an hour for a simple order (donut and drink) and had a horrible tone and customer support.
  • JM
    Jennie Marlin
    Jan 27, 2026
    1.0
    STALE donuts!!!! very disappointed! No one answered the phone.
  • GW
    Ginger White
    Jan 14, 2026
    5.0
    I saw one not further away with a backed up drive thru.... this one was not.
  • SS
    Sharesa Smith
    Dec 23, 2025
    5.0
    My go to morning stop , love the staff there . My mom and I morning place along with my dogs
  • CC
    Cheri C
    Dec 7, 2025
    1.0
    The drinks here are awful, they can’t make a decent latte. Every time I come back to this location because I’m in the area it taste like water and barley coffee with a bunch of milk. They slap unnecessary amount of cream cheese on the bagel. I couldn’t turn back around because I was in a hurry to work but the latte is always bad here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rockville, MD?

Dunkin' in Rockville is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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