Dunkin'

3.8
441 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15180 Frederick Rd, Rockville, MD
20850, United States

Hours

Reviews

3.8
441 reviews
5 stars
212
4 stars
95
3 stars
41
2 stars
16
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported rude behavior and poor service experiences, particularly in handling orders and complaints.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to frustration among customers.

Coffee Quality

A significant number of customers expressed dissatisfaction with the coffee quality, describing it as weak, watery, or poorly made.

Wait Times

Customers frequently mentioned long wait times both in the drive-thru and inside the store, with some reporting waits of over 15 minutes.

Food Freshness

Several reviews noted that food items, particularly donuts and sandwiches, were stale or not fresh, impacting overall satisfaction.
  • SS
    Sharesa Smith
    Dec 23, 2025
    5.0
    My go to morning stop , love the staff there . My mom and I morning place along with my dogs
  • CC
    Cheri C
    Dec 7, 2025
    1.0
    The drinks here are awful, they can’t make a decent latte. Every time I come back to this location because I’m in the area it taste like water and barley coffee with a bunch of milk. They slap unnecessary amount of cream cheese on the bagel. I couldn’t turn back around because I was in a hurry to work but the latte is always bad here.
  • LF
    Lostand Found
    Nov 8, 2025
    4.0
    They had exactly everything that I was hoping to purchase.
  • EC
    Emily Conway
    Sep 26, 2025
    5.0
    The staff are so friendly and helpful! The drive-through definitely gets backed up so I recommend walking in, but they have such good customer service
  • BH
    Brendan Hughes
    Aug 1, 2025
    1.0
    The coffee is bad every times. Usually get lattes but they always are too light and watery. Today I got a regular iced coffee but same issue. Just tasted like dirty water. Food is alright

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rockville, MD?

Dunkin' in Rockville is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services for customer convenience.