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Chipotle Mexican Grill

3.2
(66 reviews)

Business Details

5504 Norbeck Rd, Rockville, MD
20853, United States
(240) 261-0295

About

Mexican Restaurant
Chipotle Rock Creek Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5504 Norbeck Rd, Rockville, MD
20853, United States

Hours

Reviews

3.2
66 reviews
5 stars
31
4 stars
3
3 stars
3
2 stars
4
1 star
25
  • EM
    Elul Mulugeta
    Feb 20, 2026
    5.0
    Love this place!!
  • LW
    Louis Wilen
    Jan 20, 2026
    2.0
    The food is the standard Chipotle food which means it's not bad. Server couldn't speak more than about three words of English so I wonder if she's even here legally. Music was way too loud and it was kind of cold in the eating area.
  • CC
    Charls
    Jan 19, 2026
    1.0
    Customer service was terrible, especially from the cashier. I didn’t get her name, but after reading other reviews, it’s clear I’m not the only one who feels this way. Hopefully the manager can address this issue and improve the customer experience.
  • EB
    Eddy Bull
    Jan 15, 2026
    1.0
    It’s not often that I leave and not so great review, as I tend to look for the good and not focus on the negative.. however, after not eating chipotle for sometime due to a negative experience at another location nearby, I decided to swing into this location with the drive-through that I have been hearing about. People putting the food together or OK, cashier seemed to think that he was better than everybody by the way he did his sassy little eye rolls… I ended up throwing most of my double Barbacoa bowl away because of how much fat was in it… In general, it just was not any better than the last experience, but the big kicker was as I was leaving. I asked For the bathroom code… Two times!! And was given an incorrect code along with a few more eye rolls… Will not be returning, ever! Not so great food happens, but this is also the second location that we dealt with the same Type of attitude from a cashier!! I’ll just say that I am pretty known and respected in the… Food industry… People will be hearing my opinion,… The worst part is, as I sat there I watched not a single person tip from the time I sat down… But I actually tipped pretty well! And still received the attitude…
  • HH
    Hesam
    Nov 19, 2025
    1.0
    One of the worst chipotle branches i have been to, all the managers are so bad. The staff only become nice and on point on days their district manager shows up

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rock Creek Village serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 5504 Norbeck Rd, Rockville?

Chipotle is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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