Chipotle Pike & Rose is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Customers reported inconsistent food quality, including issues with freshness, portion sizes, and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food handling.
Online Ordering
Many customers experienced problems with online orders, including missing items and smaller portions than expected.
Positive Experiences
Despite the negative feedback, some customers praised the food taste and service at this location, indicating that experiences can vary.
TT
T
Jan 4, 2026
3.0
There is a guy who works there who was nice but the rest of the workers were rude to me. Portions are pretty small. But food tastes good.
LG
L G
Dec 29, 2025
1.0
Two Mexican female working on the food line and at the cashier were extremely rude, impatient, and unprofessional.
This is unacceptable behavior in customer service. Basic courtesy should be expected, but this experience was very disappointing. We will never come back.
ER
Emerson Reyes
Dec 26, 2025
5.0
Food tasted great and employee was very nice and gave me the biggest portions I’ve ever had in year of chipotle. Everything seems nice about this chipotle.
KW
Kelsey Walker
Dec 21, 2025
2.0
Went to get out the car and this happened… now I need a car detail 🤧😭
MP
Miguel Pinilla
Nov 28, 2025
4.0
Servicio amable y comida excelente, las mesas les faltaba que las limpiaran, lo demás perfecto
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Pike & Rose offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill, Rockville location?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at Pike & Rose?
You can reach them by phone at +1 240-292-7466 or email at md.2245.PikeandRose@chipotle.com.
Does Chipotle at Pike & Rose cater events or offer gift cards?
Yes, they provide catering services and offer gift cards for purchase.
Where exactly is Chipotle Mexican Grill located in Rockville?
It is located at 11802 Rockville Pike in Montgomery, near the Wells Fargo Bank within the Pike & Rose complex.
What nearby places can I visit before or after dining at Chipotle Pike & Rose?
Nearby places include Tutti Frutti frozen yoghurt shop, Kung Fu Tea bubble tea café, and Quiznos sandwich shop, giving a variety of options for dessert or drinks close by.
Are there convenient banking options near Chipotle Pike & Rose?
Yes, Bank of America Mortgage, Bank of America ATM, and Bank of America Financial Center are nearby for your banking needs.
What transportation or parking facilities are available around Chipotle at Pike & Rose?
BIBIBOP Bethesda at Pike & Rose offers transportation and rental services, and EVgo Car Charging Station is available nearby for electric vehicle charging.