Business Details
About
Mexican Restaurant
Chipotle Falls Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
778 reviews
5 stars
299
4 stars
152
3 stars
78
2 stars
50
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and lack of responsiveness to customer concerns.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked meat, small portion sizes, and unsanitary conditions.
Cleanliness
The restaurant was frequently described as dirty, with overflowing garbage and unsanitary food handling practices noted by multiple customers.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and poorly prepared food.
Management Issues
Reviews indicated a lack of effective management, with complaints about unprofessional behavior from staff and inadequate training.
- MLmaria “mimi luv”Nov 17, 20254.0Good fast service, food quality is good
- GTGerman TorresNov 9, 20252.0Food is ok the service is ok as well the price is too high for lower food quality it’s just fast food
- JJJirehNov 3, 20254.0Best chipotle location. Big portions, great flavor. Service could be better but I’m just here for the food.
- MHMeagan HolmesOct 24, 20255.0I ordered on the app today to pickup at 12. I showed up at 12, the restaurant was not busy, and I was able to pick up right away. I decided to just eat in the restaurant (to get some alone time away from work) and it stayed pretty slow all the way up until I left. Food quality and service were the same as other chipotle locations.
- GCGin cooplandOct 19, 20251.02nd time I've ordered from this chipotle via app and they underfill the bowl on online orders both times.... I let it go the first time...
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Falls Grove serve?
Chipotle Falls Grove offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at Falls Grove?
Chipotle Falls Grove is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Falls Grove offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Falls Grove?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Is Chipotle Falls Grove welcoming to LGBTQ customers?
Yes, Chipotle Falls Grove welcomes LGBTQ customers.
Where is Chipotle Mexican Grill located in Rockville, MD?
It is located at 14925 Shady Grove Rd, Montgomery, Rockville, MD 20850, United States.
Can customers earn rewards when dining at Chipotle Falls Grove?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
Which nearby places can I visit around Chipotle Falls Grove?
Nearby places include T-Mobile for mobile phone needs, Spalon Day Spa for beauty treatments, and Wingstop if you're looking for different dining options.
How can nearby parks enhance my visit to Chipotle Falls Grove?
You can enjoy a meal from Chipotle and then relax or exercise at the nearby Millennium Trail park for a refreshing outdoor experience.
Are there other dining options close to Chipotle Falls Grove?
Yes, nearby dining options include Panera Bread for cafe-style food, Taipei Tokyo Falls Grove for sushi and Japanese cuisine, and Mamma Lucia of Fallsgrove for Italian dishes.