Chipotle Mexican Grill

3.4
791 reviews
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About

Mexican Restaurant
Chipotle Falls Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14925 Shady Grove Rd, Rockville, MD
20850, United States

Hours

Reviews

3.4
791 reviews
5 stars
306
4 stars
155
3 stars
78
2 stars
51
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food safety, including raw chicken and food poisoning, while others praised the taste and freshness of certain menu items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a frustrating dining experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash, which contributed to a negative impression.

Portion Sizes

Customers frequently complained about inconsistent portion sizes, particularly for online orders, with some feeling shortchanged compared to in-store orders.
  • AA
    Arnold
    2 days ago
    5.0
    I came here with some friends for a quick dinner before going out, and I think this is the nicest Chipotle I've been in. The staff were pleasant and quick with preparation, the seating was adequate, not too many people around. The artwork is also interesting. I almost felt like they overstuffed my burrito, but I'm not complaining. This is a great spot for a Chipotle and I'm looking forward to returning.
  • HP
    Henry Pittman
    Jan 1, 2026
    4.0
    Good service and professional attention to my request.
  • AM
    Amy Miller
    Dec 18, 2025
    1.0
    I got food poisoning after eating at this location. The RAW chicken reviews are real! If food safety matters to you, I’d recommend avoiding it.
  • NR
    Nahom Hagos Rico
    Dec 13, 2025
    4.0
    Nice place, but employees can be a little more respectful with the customers.
  • TB
    T B
    Dec 5, 2025
    5.0
    5 stars for 5 reasons 1. The burrito bowl was really good! I had steak and added extra chicken! The meat was juicy and delicious. 2. The chips and guacamole is the best! 3. Placed uber pick up and it was ready within 7 mins. 4. Pretty cheap if you get basic items. 5. A lot of food!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Falls Grove serve?

Chipotle Falls Grove offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at Falls Grove?

Chipotle Falls Grove is open daily from 10:00 AM to 11:00 PM.