Business Details
About
Mexican Restaurant
Chipotle Wintergreen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
635 reviews
5 stars
288
4 stars
133
3 stars
47
2 stars
39
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive attitudes from staff, leading to a negative customer experience.
Food Quality
While some customers praised the food as fresh and flavorful, many reported issues with cold food, incorrect orders, and skimpy portions.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean tables and unsanitary bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
- TTTJan 4, 20264.0One of the rare Chipotle locations that is not stingy with portions. I got a decent size and filling bowl with a normal portion of chicken.
- JJJOHN JIANGJan 2, 20262.0Aside from the cashier, the service at this location is disappointing. The staff rarely smile and seem unhappy while serving customers, which makes the overall experience uncomfortable.
- DRDelly ReinDec 25, 20251.0The service was very disappointing.They hurriedly put what I was tryna ask ask and other stuff I didn’t ask about and when i confronted them they took a plastic and was removing it in a disorganize manner,also rude and I ended up leaving without getting it again.
- EEElizabethDec 7, 20251.0There’s a small girl with silver rimmed glasses who had the rudest service. She said “we don’t have any” when I asked for medium salsa twice when there’s clearly more in the back and some left in the actual container. She also glared at us and did not say a thing after we asked for lettuce and proceeded to close the bowl without any lettuce. Please don’t work if you are going to treat customers like they’re scum and not do your job which is to pour the ingredients that we ask for in a bowl. The least you can do is listen to our order and do it right or explain if you’re out of lettuce.
- AHAlem HaileDec 1, 20251.0The ladys at the register always got so much attitude. Everytime I go there, they got attitude. Teach these woman some customer service!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Wintergreen serve?
Chipotle Mexican Grill offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 865 Rockville Pike?
Chipotle is open every day from 10:00 AM to 11:00 PM.
What types of services are available at this Chipotle location?
This location offers in-store pickup, delivery, catering (including catering delivery), gift cards, and accepts credit cards for payment.
How can I place an online order for pickup or delivery from Chipotle Wintergreen?
You can place an online order through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located within Rockville?
It is located at 865 Rockville Pike in the Wintergreen Plaza, Montgomery, Rockville, MD 20852.
Does Chipotle Mexican Grill in Wintergreen welcome LGBTQ customers?
Yes, this Chipotle location is welcoming to LGBTQ customers.
What are some nearby coffee shops to Chipotle Wintergreen?
Nearby coffee shops include Dunkin' and Starbucks, making it convenient to grab your favorite beverage before or after your meal at Chipotle.
Are there any arts or entertainment venues near Chipotle Mexican Grill Wintergreen?
Yes, Adventure Theatre MTC Academy and Musical Theater Center are nearby places where customers can enjoy performances before or after dining.
Can customers visit any beauty or spa services near Chipotle Wintergreen?
Yes, nearby options include Sassy Arch Brows And Beauty Studio, Hand and Stone Massage and Facial Spa, Oasis Hair Salon, and timothy salon & spa for beauty and relaxation needs.
What are some nearby sporting goods or fitness locations around Chipotle Mexican Grill Wintergreen?
Customers interested in sports or fitness can visit Pure Hockey, Tennis Topia, Rockville Soccer, or Gold’s Gym – Wintergreen Plaza nearby for their sporting and gym needs.