Papa Johns Pizza

2.6
257 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Reisterstown, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Reisterstown pizza for any occasion. Call us for pizza delivery in Reisterstown or stop by 11708-A REISTERSTOWN RD for carryout to order the best pizza in Reisterstown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11708-A REISTERSTOWN RD, Reisterstown, MD
21136, United States

Hours

Reviews

2.6
257 reviews
5 stars
72
4 stars
29
3 stars
16
2 stars
14
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about dismissive behavior and lack of assistance.

Order Accuracy

Many customers reported receiving incorrect orders, with issues such as wrong toppings and missing items.

Delivery Issues

Frequent complaints about long delivery times, wrong deliveries, and poor communication regarding order status.

Food Quality

Mixed feedback on food quality, with some praising the taste while others reported undercooked or poorly made pizzas.

Management Problems

Several reviews mentioned unprofessional management and lack of accountability for mistakes.
  • AW
    Arielle White
    3 days ago
    1.0
    This place is terrible liars ordered food and never came then had the nerve to lie n say they did when I have cameras outside my house WORKING! ones at that 😡 terrible services don’t order eat or support them
  • DA
    Deborah E. Awotunde
    Nov 7, 2025
    1.0
    Disappointing experience with Papa John's! Ordered carryout, but what I got was completely different from my order. When I called to report the issue, I was asked to bring it back for a remake or refund, which was already inconvenient (10-minute drive!). The staff member who handled me was RUDE and UNPROFESSIONAL - no apology, just 'do you want a refund or remake?' Not impressed. Fix your order accuracy and train your staff on customer service.
  • CS
    Cuttz By “CuttzBySilk” silk
    Nov 7, 2025
    1.0
    THE WORSE I JUST GOT OFF THE PHONE WITH THE SO CALLED SUPERVISOR AT THIS LOCATION AND HORRIBLE SERVICE!! ORDER FOOD AT 7:44pm arrived at 9:05pm ONLY TO BE THE WRONG ORDER…. THIS IS PATHETIC!!!! IN BUSINESS DON’T MAKE PAPA JOHNS PROBLEM THE CUSTOMER PROBLEM! WE PAY FOR A SERVICE WE EXPECT THE SERVICE TO BE DONE….AND THIS THE CRAZY PART THE DRIVER THEY GAVE ME THE WRONG ORDER HAD THE NERVE TO HAVE A VAPE IN HIS HAND WHEN HE DELIVERED THE FOOD TO MY DOOR
  • TB
    Tonya Bill
    Nov 2, 2025
    1.0
    The worst Papa John's experience ever. First they burnt my cheese pizza up and tried to send me on my way with barely any cheese. I had them remake my pizza right then and there. The guy told me that it'll take 20 mins. Which is a complete lie, I know because I used to work at a pizza place. I told him, that's fine, I'll wait. They remade it and dude threw my pizza in the box and the cheese came completely off multiple slices of the pizza. Well, I brought it right back into the store and had them remake it again. Since they are making a conscious decision not to make it right, I'm going to sit right there until they get it right. I don't care how many times they have to make a simple cheese pizza. They are going to make the pizza that I paid for correctly. I don't give a care about their attitudes, either. Get it there and make my order correctly, clown. I will not be back to this establishment. This location needs to be put out of business. I will go to the other locations for my pizza from now own.
  • BB
    Barf
    Aug 29, 2025
    1.0
    Spent 37 bucks for a delivery order and waited an hour noticed my app said delivered. I did not receive my order cause of your delivery driver had messed up severely and gave it to the wrong address. You’re fired you’re not making business with me. One strike you’re fired

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Reisterstown, MD?

Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

What are the takeout hours at this Papa Johns Pizza location?

Takeout is available daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 12:30 AM on Friday and Saturday.