Giant Food

4.2
1051 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
11604 Reisterstown Road, Reisterstown, MD
21136, United States

Hours

Reviews

4.2
1,051 reviews
5 stars
538
4 stars
300
3 stars
134
2 stars
27
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies; some employees are praised for their helpfulness, while others are criticized for rudeness and poor service.

Product Quality

Customers report issues with the freshness of meat and seafood, with several instances of spoiled products.

Store Cleanliness

The store is generally described as clean, though some customers noted specific areas needing attention.

Pricing Concerns

Many customers find prices to be high compared to competitors, leading to dissatisfaction.

Checkout Experience

Long lines and issues with self-checkout have been reported, causing frustration among shoppers.
  • NB
    Nasharee Beckford
    Nov 4, 2025
    5.0
    I've been going here for over 20 years very organized very professional very family knit. Quality products and good people 👍👍
  • GF
    Gwen Fountain
    Oct 27, 2025
    5.0
    I was a first time user of the self checkout at the Giant in Reisterstown and had some difficulty but Payton was extremely helpful and patient with me. He is a wonderful employee.
  • LL
    Lena
    Oct 26, 2025
    1.0
    Well, after 8 years of grocery shopping at this location, I will no longer be returning! I come here almost everyday, and spend hundreds of dollars every month (as this was my favorite place to shop my groceries). Today when leaving self checkout I was stopped by a young gentleman that I have seen there occasionally, he stated that he needed to see me receipt. I was honestly confused but then as the moments passed by and as he throughly checked my receipt I became extremely embarrassed! It is extremely embarrassing to be pulled to the side in that manner while everyone is watching. He never apologized, he honestly didn't have much to say at all. What a disappointment. Goodbye Giant Reisterstown!
  • AJ
    Anthony Jackson Jr
    Oct 11, 2025
    4.0
    I like it here. Well stocked most seasons. Friendly staff. Lines move consistently. 👍🏾
  • BE
    Bro. Haleem El
    Sep 30, 2025
    2.0
    For some I can never get in touch with anyone in Customer Service and the phone does not ring whenever I've attempted to speak to someone regarding my change of availability.

Frequently Asked Questions About Giant Food

What are the regular operating hours of Giant Food in Reisterstown?

Giant Food in Reisterstown is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food offers both in-store pickup and contactless delivery services.