Business Details
About
Mexican Restaurant
Chipotle Reisterstown Shopping Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
294 reviews
5 stars
81
4 stars
38
3 stars
13
2 stars
14
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising the freshness and flavor, while others complained about undercooked rice and incorrect items.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and trash in the dining area.
Portion Sizes
Customers frequently mentioned inconsistency in portion sizes, with some feeling they received stingy servings.
Management Concerns
Several reviews pointed to unprofessional management and lack of staff training as contributing factors to the poor customer experience.
- PZPavel Znutin1 day ago5.0Food is always great here and staff are friendly. This place gets busy and a little chaotic because Franklin high school is across the street, but I've never had any issues. Come get your delicious food!
- RBRoger Bauer6 days ago5.0Employees were friendly and fast
- KNKelsey NotwickNov 4, 20255.0Great experience! They gave good sized portions of everything. The staff were super friendly and the food was so fresh! I got a burrito bowl with double chicken and guacamole.
- CMCourtney MorganOct 30, 20251.0This location is trash. One person handling making food and the register while everybody else is in the back playing around. Meanwhile part of my order is missing
- FMFiz MOct 26, 20252.0The brown rice in 2 of my burritos was undercooked. Like crunchy. The white rice in our other orders was fine but the brown rice was bad. Come on.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Reisterstown Shopping Center?
Chipotle at Reisterstown is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Reisterstown?
It is located at 11907 Reisterstown Rd, Reisterstown, MD 21136, within the Reisterstown Shopping Center.
Does Chipotle offer online ordering for pickup or delivery?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.
How can I contact Chipotle Mexican Grill in Reisterstown?
You can call them at +1 410-702-4068 or email MD.3541.Reisterstown@chipotle.com.
Is Chipotle in Reisterstown involved in any sustainability or ethical food sourcing practices?
Yes, they follow 'Food with Integrity' principles focusing on humane and sustainable farming practices using only 53 real ingredients without artificial additives.
What nearby food options exist around Chipotle Mexican Grill at Reisterstown?
Nearby food options include Tropical Smoothie Cafe, Starbucks, and The Arepa Stop food truck, offering smoothies, coffee, and Latin American street food respectively.
What facilities are available near Chipotle for shoppers or gym-goers?
Nearby facilities include Mattress Warehouse of Reisterstown for furniture shopping and Planet Fitness gym for workouts, convenient for visitors before or after dining.
Are there banking services near Chipotle Mexican Grill in Reisterstown?
Yes, Wells Fargo Bank, Bank of America Financial Center, and ATM services like LibertyX Bitcoin ATM and Bank of America ATM are located nearby for your banking needs.
How can I get to Chipotle using nearby public transportation or landmarks?
While specific transit stations are not listed, landmarks like Rite Aid, Lidl grocery store, and UPS Access Point location near the Reisterstown Shopping Center can help you find Chipotle easily.