At Wendy’s in Randallstown, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Randallstown, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude and unprofessional staff, with several instances of poor service and negative attitudes from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Customers frequently complained about cold or undercooked food, with some describing their meals as inedible.
Wait Times
Long wait times in both drive-thru and in-store were a common complaint, with some customers waiting over 30 minutes.
Cleanliness and Management
The cleanliness of the restaurant was inconsistent, and many reviews pointed to poor management and lack of training for staff.
KW
K W
Jan 5, 2026
5.0
Cane in Thursday for lunch and the dining room was clean and service was great 👍🏿
JH
Josh Hose
Dec 16, 2025
5.0
The woman at the register was extremely kind. Even though there was a rude customer in front of me. The order was right
T1
thecreator 1965
Dec 13, 2025
5.0
I get the same Food each time. Why change?
And this is what I like from Wendy's:
1. Triple Hamburger, Hot and Juicy pressed Flat with only Ketchup. Make it a Medium Hamburger. I am the only one eating it.
2. Large Order of French Fries with No Salt. And cooked for only 1 Minute and 30 seconds.
3. Medium size of Coke Zero Cherry Flavor or No Flavor. I have been going to Wendy’s when Dave Thomas and my Mother were still alive.
4. Vanilla Frosty, Small, medium or large.
JW
Joann Winder
Dec 8, 2025
1.0
Came in the store tonight to get dinner for my family. The young lady that took my order was very nice and pleasant ny food was done I check my food I noticed no lettuce was on my sandwich I ask for when I place my order the young lady that was making the sandwich with a smart attitude yells we don't have no lettuce I said that should have been address at the time I was placing my order then she says do you want it or not. That was very rude to say to a paying customer that didn't know it no lettuce very disappointed with the services tonight
EF
Elene Farmer
Dec 5, 2025
1.0
Don’t come here. They force you to get a large because nothing else is available apparently and then they only give you one sauce even though you’re forced to get a large. Also extremely rude. The one time I break and get fast food and I’m immediately reminded of why I don’t.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's Randallstown drive-thru?
The drive-thru at Wendy's Randallstown is open 24 hours a day, seven days a week, from 4:00 AM to 3:59 AM the next day.
Does Wendy's at 8610 Liberty Road serve breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app, available on the App Store.
What payment methods does Wendy's Randallstown accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Wendy's Randallstown for questions or feedback?
You can reach Wendy's Customer Care via their Contact page, call 888-624-8140, or directly call the Randallstown location at (410) 922-8842. Feedback can also be submitted through their Customer Satisfaction Survey.
Does Wendy's Randallstown have a drive-thru service?
Yes, Wendy's Randallstown offers a drive-thru service that's open 24/7.
Is delivery available from Wendy's Randallstown?
Delivery availability varies; please check the Wendy's app or order.wendys.com with your delivery address to see if delivery is offered in your area.
What are some nearby places of interest to Wendy's on Liberty Road?
Nearby places include Modern Brow Art (beauty salon and tattoo), Boujee Braids (beauty salon and barber), KFC (fast food restaurant), Rita's Italian Ice (ice cream shop), and Randallstown Branch library/community center.
How can nearby businesses like Modern Brow Art and Rita's Italian Ice complement my visit to Wendy's?
You can enjoy a beauty treatment at Modern Brow Art or Boujee Braids before or after your meal. After dining at Wendy's, consider a refreshing dessert from Rita's Italian Ice or a visit to the Randallstown Branch library for a community experience.
Are there other fast food options near Wendy's Randallstown?
Yes, nearby fast food options include KFC for chicken dishes and America’s Best Wings, offering additional variety if you want to explore other flavors in the area.