Brand Certified
McDonald's
3.3(1091 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9500 Liberty Rd, Randallstown, MD
21133, United States
Certified by McDonald's • Mar 01, 2026
(443) 405-7351
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,091 reviews
5 stars
317
4 stars
223
3 stars
210
2 stars
99
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, indicating a consistent problem with staff efficiency and order accuracy.
Cleanliness
Some reviews highlighted the cleanliness of the location, particularly the bathrooms, while others mentioned unsanitary conditions and insects.
Staff Attitude
Feedback on staff behavior was mixed, with some customers noting rudeness and poor customer service, while others mentioned polite and friendly interactions.
Food Quality
While some customers enjoyed the food, others reported issues with food temperature, presentation, and incorrect items being served.
- MMMikeFeb 21, 20261.0Horrible service and found a damn screw in my fries. Chipped my tooth and could’ve been worse. Lawyer has already been contacted.
- AQAfrican QueenFeb 19, 20262.0For the last couple months good have been cold and customer service have been trash
- TTTamikaFeb 5, 20263.0Customer service lacks, Food ok, however if you ask it to be corrected, you will recieve unprofessional responses. I must say also that the manager Rebecca showed integrity and professionalism by following up. I believe she doesn't tolerate unsatisfactory customer service and her team should follow her lead.
- MPMegan PorterJan 21, 20261.0PLEASE CLOSE THIS MCDONALDS! Every time I come here, it never fails to be an issue; either with placing my order or receiving the correct food — NEVER FAILS! I don’t know if they are understaffed or if the staff there is just incompetent but… it needs to be closed. If I could do NO STARS I would!!
- RWRyan WJan 7, 20261.0We waited 15 minutes for our food. We they finally bring our food they forgot a fry. We ended up waiting another 15 minutes and they still didn’t know what order we got.
Frequently Asked Questions About McDonald's
What are the operating hours for dining inside at McDonald's in Randallstown?
McDonald's in Randallstown is open for dining from 5:00 AM to 11:00 PM every day.
When is the drive-through open at the Randallstown McDonald's?
The drive-through is open daily starting at 4:00 AM. It closes at midnight Sunday through Thursday, and stays open until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM (10:45 PM on Thursdays).
What types of payment does McDonald's Randallstown accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Randallstown offer curbside pickup or contactless delivery options?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a way to earn rewards or get special offers at McDonald's Randallstown?
Yes, you can join MyMcDonald’s Rewards to earn points for free food and access mobile offers through their mobile app.
What nearby places can I visit before or after dining at McDonald's in Randallstown?
Nearby you can visit Pikeswood Park Apartments, Colonial Baptist Church, or Randallstown Rack event planning center.
Are there any nearby automotive services if I visit McDonald's Randallstown?
Yes, nearby automotive services include Antwerpen Mitsubishi car dealership, Midas for tire repair, and Maaco Collision Repair & Auto Painting.
How can nearby businesses like Tevis Oil or Baltimore County Police help customers visiting McDonald's?
Tevis Oil gas station can be useful for refueling before or after your visit, and Baltimore County Police provides a safe environment nearby.
Where can I find McDonald's full menu and order online?
You can view the full menu and order online via their official website or the delivery URL: https://mcdonalds.order.online/business/-5579.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website