Dunkin'

Reviews

• CC

  Chris Collins

  Jan 4, 2026
  1.0
  I normally do not leave negative reviews, but this location consistently provides poor customer service, and at this point it needs to be said. The staff regularly rushes customers through the line in an unprofessional and impatient manner. Asking for basic items like napkins feels like an inconvenience, and on more than one occasion I’ve had difficulty getting proper change. The overall attitude comes across as dismissive and unfriendly rather than customer-focused. Most of the time, the problems come from the woman working the drive-through window who shows a lack of courtesy. Customers should not feel like they are bothering the staff just by ordering. To be clear, I do not come to this Dunkin’ because I enjoy the experience. I come here strictly due to proximity. If there were a closer alternative, I would avoid this location altogether. I hope management takes a closer look at staffing and customer service expectations, because this location falls well below what should be considered acceptable
• DT

  Daryn Thrower

  Dec 14, 2025
  1.0
  As much as I come to this Dunkin and it’s usually a woman who gets my order right, not only did the man behind the register get my order wrong, he also got very rude with me when I went back up to the register to request a correction for my order. I asked him very clearly for 2 loaded hashbrowns, extra crispy, and 2 sausage egg and cheese sandwiches. The sandwiches were correct but they gave me regular hashbrowns. When I went back up to the register and said, verbatim, “excuse me i asked for the loaded hashbrowns”. The man rudely said “now you ask for loaded” in which I corrected him and said no I asked for loaded and he responded that I did not and that I’m only saying that now, which isn’t true. I had no attitude until he responded twice in that manner in which I angrily said “ok!” and walked out. Yes that will be my last time going to this location. Don’t be rude to customers when you get their orders wrong.
• DN

  DB N

  Nov 26, 2025
  2.0
  Have had issues with the drive thru several times. Customer service lacking. Will be dishonest about their available items for whatever reason. Not customer friendly at all. Too bad it's the closest DD otherwise I would drive the extra 10 minutes to avoid this one.
• PF

  Patrick Foley

  Nov 15, 2025
  5.0
  One of the better ones around, has great coffe and fast but busy drive through.
• SM

  Syed Shoaib Mansoor

  Oct 28, 2025
  1.0
  Always out of donuts

Frequently Asked Questions About Dunkin'