Dunkin'

3.9
306 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Randallstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9901 Liberty Rd, Randallstown, MD
21133, United States

Hours

Reviews

3.9
306 reviews
5 stars
163
4 stars
53
3 stars
27
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or dismissive behavior from staff, particularly during busy hours.

Product Availability

Customers frequently noted that popular items, especially donuts, are often out of stock, leading to dissatisfaction.

Order Accuracy

There are numerous complaints about incorrect orders and a lack of responsiveness when addressing these issues.

Quality of Food and Drinks

Mixed reviews on food and drink quality, with some customers praising the coffee while others reported stale or poorly prepared items.

Staff Friendliness

While some customers highlighted friendly and welcoming staff, others experienced negative interactions, suggesting a divide in staff performance.
  • DN
    DB N
    Nov 26, 2025
    2.0
    Have had issues with the drive thru several times. Customer service lacking. Will be dishonest about their available items for whatever reason. Not customer friendly at all. Too bad it's the closest DD otherwise I would drive the extra 10 minutes to avoid this one.
  • PF
    Patrick Foley
    Nov 15, 2025
    5.0
    One of the better ones around, has great coffe and fast but busy drive through.
  • SM
    Syed Shoaib Mansoor
    Oct 28, 2025
    1.0
    Always out of donuts
  • OE
    omoladun ekisanya
    Oct 6, 2025
    1.0
    The cashier has a bad attitude, can you imagine a cashier through money at me
  • JD
    Jay Dee
    Sep 12, 2025
    5.0
    I don't generally leave reviews, but this store and the employees here definitely deserve it. I have frequented this location for more than 2 years, and the employees here are second to none! It's always a welcoming feeling when people recognize you and remember you. They see hundreds of people every day, but when they spot you and offer a smile and a pleasant tone and then remember something small about you (or even remember your order) it says a lot about the community you and them have built TOGETHER. From the moment I pull up, between Molly or Jay, they ALWAYS know my car and my order before I even speak! Bela runs the drive thru window with ease and always has a kind word and warm smile. Balvider (I really hope that I'm spelling her name right) moves with efficiency and is always ready with a wave and smile. Mr. Patel (the BossMan), with his signature leather fedora, is also always so welcoming. In a world where the ART of genuine customer service is increasingly being lost, the folks at this Dunkin really seem to enjoy what they do. It's like getting a warm hug from family whenever I walk in or drive up. And even in the rare instance that my order is incorrect, they never cease to correct it with a smile. I'm so thankful for the fellowship that happens whenever I go there because I know that I will leave with more warmth in my cup as well as my heart ❤️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Randallstown, MD?

Dunkin' in Randallstown, MD is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 6:00 PM on Sundays.

Does Dunkin' in Randallstown offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.