Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior from management.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Generally clean environment, but some customers noted issues with cleanliness in restrooms and dining areas.
Wait Times
Long wait times reported, especially in drive-thru, with some customers experiencing delays of over 15 minutes.
Staffing Issues
Frequent mentions of being short-staffed, leading to poor service and long wait times.
IZ
Ilea Z
Sep 22, 2025
5.0
Great customer service and very clean!!
CE
Colin Ebey
Aug 25, 2025
1.0
A hair deep in my burger.
DM
david mason
Aug 18, 2025
2.0
I waited in the drive through for 7mins and no one said anything to me, and be before you say they were closed it opens at 6 and I should up around 6:30
DL
Denise Little
Aug 17, 2025
5.0
The customer service at this location is amazing. Every single time they are quick, super nice and my order is perfect.
JT
Jones Twiins
Aug 1, 2025
1.0
Absolutely disgusting service from the male manager with the cornrows, every time
I visit this restaurant he is disrespectful, very unprofessional & I am finally pressing charges & making a complaint! Stay tuned for baynet because I am going all the way with this incident.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Prince Frederick, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Prince Frederick, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (410) 535-9609.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Prince Frederick Wendy’s serve breakfast?
Yes, this Wendy’s location in Prince Frederick, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Prince Frederick open and serving customers?
Yes, the Prince Frederick Wendy's is open and committed to serving quality food daily through dine-in, drive-thru, and delivery where available.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Prince Frederick serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location?
You can order via the Wendy's mobile app, online at order.wendys.com, or use the drive-thru and dine-in options at the restaurant.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call the location directly at (410) 535-9609, use the Wendy's Contact page, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find nutritional and allergen information for menu items?
Nutrition and allergen info can be found on the Wendy's menu website, mobile app, in-restaurant posters, and crew members can assist you.
Are there nearby places where I can shop or run errands before or after visiting Wendy's?
Yes, nearby places include Walmart Prince Frederick for electronics and groceries, and Verizon Wireless for mobile phones.
Can I visit entertainment spots near Wendy's?
Absolutely, Flagship Premium Cinemas Calvert Village and Flagship Cinemas are nearby for movie outings before or after your meal.
Are there any nearby health or medical facilities close to Wendy's?
Yes, neighboring health facilities include Pivot PT for physical therapy, Precision Orthopedics and Sports Medicine, and Dr. Wayne M. Rozran, an orthopedist.