Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Staff Attitude
While some reviews praised the kindness and effort of individual employees, many noted a lack of teamwork and professionalism among the staff.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with some items being served cold, stale, or poorly prepared.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and with food presentation.