Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,050 reviews
5 stars
281
4 stars
191
3 stars
170
2 stars
107
1 star
301
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food quality, including undercooked items, wrong orders, and stale food.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted issues with food hygiene.
Staff Performance
While some employees received positive mentions for their service, many reviews highlighted a lack of training and professionalism among staff.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving incomplete or incorrect items.
- SPShae Porter3 days ago1.0I placed my order. I went through the drive through and was handed a sprite and a sweet tea. Told to go to second window. They brought my food. They forgot 2 mini McFlurrys. So we told a guy with black glasses and had on a grey sweatshirt with no hoodie. Or a grey jacket. One he mumbled the whole time and was rude to my wife. Then came back and said that the people at the first window already gave us the McFlurrys which they didnt. Then he mumbles and asks to see the bag for the receipts. So he snatches the receipt off the bag and goes back and gets the already made McFlurrys. Extremely unprofessional behavior at the drive-thru window. After placing a simple order (a kids meal and two mini McFlurrys), the employee at the second window accused us of already receiving items we clearly had not. When my wife calmly handed him the receipt to clear it up, he snatched it off the bag with an attitude, instead of taking it respectfully. There was no apology, no explanation, and no basic courtesy just a dismissive attitude and poor customer service. Regardless of any confusion, there is no excuse for treating a customer, especially a woman, with that level of disrespect. Fast food or not, employees should be trained to communicate professionally and treat customers with basic decency. This experience left a very bad impression, and management should seriously address how staff interact with the public. Also to inquire about the dude if he’s a manger or whatever I get hung up on.
- HNHerbert Nicholls4 days ago1.0Bad service
- WGW GrauerDec 23, 20255.0Excellent McDonald's! The Prince Frederick McDonald's has completely turned itself around and become an efficient, friendly place to get a quick and tasty bite. Especially like the friendly staff!
- TJTimothy JenkinsDec 11, 20254.0Nice service and a clean restaurant. Very unusual for fast food.
- CSCJS SNov 26, 20251.0After the heard of hearing girl working the 1st window/drive-thru was incredibly impolite…we were instructed to pull in and wait for our order. We wished her a Happy Thanksgiving, despite her behavior and she didn’t even a knowledge us…Thankful for “Mercedes” (the girl who brought our food out) who turned the service around for us, being extra kind—she should get a holiday raise!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Prince Frederick, MD?
McDonald's in Prince Frederick, MD is open 24 hours every day of the week, including drive-through and delivery services.
Does McDonald's at 515 N Solomons Island Rd offer delivery and curbside pickup services?
Yes, this McDonald's location offers delivery and curbside pickup services for customer convenience.
What payment options are accepted at this McDonald's location?
This McDonald's accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I view the full menu for McDonald's Prince Frederick?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order food from McDonald's Prince Frederick through mobile apps?
You can order via the McDonald's App available on both iOS and Android devices or order online using the link https://mcdonalds.smart.link/mjuu1ggdi.
Does McDonald's Prince Frederick have drive-thru service?
Yes, this location offers 24/7 drive-thru service for customer convenience.
What special rewards and offers are available at McDonald's Prince Frederick?
Customers can earn points and get free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any notable restaurants near McDonald's Prince Frederick?
Yes, nearby restaurants include MOD Pizza, Taco Bell, Golden Chicken, and Applebee's Grill + Bar, providing diverse dining options pre- or post-visit.
What nearby facilities might be useful for customers visiting McDonald's Prince Frederick?
Nearby helpful facilities include Enterprise Rent-A-Car for vehicle rentals, M&T Bank for banking services, and UPS Access Point for courier and shipping needs.
Are there any nearby health and wellness centers around McDonald's Prince Frederick?
Yes, several health establishments such as Center For Vein Restoration, Dental Care of Prince Frederick, U.S. Renal Care, and Maryland Pain and Wellness Center Prince Frederick are located nearby.