Brand Certified
McDonald's
3.9(437 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
11301 Seven Locks Rd (Cabin John Village), Potomac, MD
20854, United States
Certified by McDonald's • Feb 22, 2026
(301) 765-9701
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Certified by McDonald's • Feb 22, 2026
McDonald's
11301 Seven Locks Rd (Cabin John Village), Potomac, MD
20854, United States
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.9
437 reviews
5 stars
185
4 stars
120
3 stars
72
2 stars
22
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and issues with mobile orders.
Atmosphere
The recent remodel received negative feedback, with many customers finding the new layout uninviting and less comfortable.
Food Quality
While some customers enjoyed the food, others noted it was often average or lukewarm, with complaints about portion sizes.
No Free Refills
A significant number of reviews mentioned the removal of free drink refills, which frustrated many patrons.
Staff Performance
Despite some service issues, several reviews praised the staff for being friendly and accommodating.
- MAMurat AkkayaFeb 12, 20261.0Looks nice and clean from outside but cashier girl was rude and smart. We have to wait for the food for awhile since we waited for long time I thought we were going to get fresh fries but I was wrong they gave us old fries and I told them light ice for drink but they filled up my cup with all. Almost all the employees were talking to each other Spanish and it was irritating. Almost forgot to mention bathroom was disaster. Looks like they even clean since yesterday. I would never go there again, never ever…
- TYT YFeb 11, 20261.0DO NOT come to this location! No refill for soda. It was filled with half cup of ice and not fully filled. Sauce pack is 29 cents and 19 cents for a plastic spoon. You had been warned. We are going to Shake Shack next time for better burger 🍔.
- GSGeorge SallinFeb 6, 20264.0I actually think this might be one of the oldest McDonald’s in Montgomery County. I remember this mall hasn’t changed in probably 30 years.
- DBduncan barryFeb 2, 20264.0No refills
- SSstewJan 2, 20262.0because of the remodel hiding the kitchen and having the employees congregate there, you wait 5-10 minutes after arriving to be addressed, particularly infuriating for mobile orders placed ahead of time... I could look past this location charging for sauce (and forgetting the sauce) or phasing out free refills or generally having mid food (often lukewarm or small portion), but to not even be addressed when I have taken the time to show up with my money and standing there politely (and having my time wasted), that just isn't right!!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 11301 Seven Locks Rd, Potomac, MD?
McDonald's is open from 6:00 AM to 9:00 PM Monday through Friday, from 7:00 AM to 9:00 PM on Saturdays, and from 7:00 AM to 8:00 PM on Sundays.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 6:00 AM to 9:00 PM Monday to Friday, 7:00 AM to 9:00 PM on Saturdays, and 7:00 AM to 8:00 PM on Sundays.
What are the delivery hours for McDonald's in Potomac, MD?
Delivery is available from 6:00 AM to 8:50 PM Monday to Friday, 7:00 AM to 8:50 PM on Saturdays, and 7:00 AM to 7:50 PM on Sundays.
Can I order food for pickup or delivery from this McDonald's location?
Yes, McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order from McDonald's using a mobile app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store. Quick links and app URLs are provided for convenience.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Potomac, Maryland?
McDonald's is located at 11301 Seven Locks Rd (Cabin John Village), Potomac, MD 20854, USA.
Which nearby places can I visit before or after dining at McDonald's on Seven Locks Rd?
Nearby places of interest include Occasions Gift Store for flowers or gifts, Say Yes For Less bridal shop, and Sweetly Anchored Patisserie for bakery treats.
Are there fitness or recreational venues near this McDonald's location?
Yes, Fitness Express gym, My Gym Potomac, and Club Pilates are nearby locations where you can exercise before or after your meal.
Can you recommend any nearby specialty food restaurants near McDonald's on Seven Locks Rd?
Yes, nearby restaurants include Kema by KENAKI for sushi, Colony Grill for pizza, Moby Dick House Of Kabob Cabin John for doner kebab, and Mykonos Restaurant Potomac for Eastern European cuisine.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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