Giant Food

4.2
416 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
7919 Tuckerman La, Potomac, MD
20854, United States

Hours

Reviews

4.2
416 reviews
5 stars
217
4 stars
118
3 stars
41
2 stars
17
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.

Cleanliness

The store is generally noted for being clean and well-organized, although some customers reported issues with produce quality.

Pricing

Many customers expressed dissatisfaction with high prices, feeling that the store is overpriced compared to competitors.

Product Selection

The selection of products is seen as adequate, but some customers noted issues with stock availability and the quality of certain items.
  • TB
    Terrence Barber
    Dec 15, 2025
    5.0
    Ranjana in the flower department is amazing. She has helped me a few times with Bouquets and they are always amazing. Be sure to ask for her. She’s very helpful and customer service is great! Thank you again Ranjana!
  • JE
    Justin Espinal
    Dec 11, 2025
    5.0
    Nissanka who works in the deli section did a wonderful job with his customer service skills. He really helped me when I was having a bad day with his positivity
  • SS
    Son
    Sep 8, 2025
    5.0
    Nice location! Clean and nice staff
  • KS
    Karine S
    Aug 18, 2025
    1.0
    The staff isn’t friendly nor knowledgeable. I always feel that I am disturbing them if I ask a question. They need to learn what customer service is all about.
  • EM
    Erick Melendez
    Aug 16, 2025
    1.0
    Yesterday I had a horrible experience at the self-checkout. I’m not sure if the person working there was a manager or a cashier, but her behavior was very unprofessional, especially in how she spoke to employees who do not understand English well. She was also extremely rude and aggressive toward customers, including myself. She responded by yelling, which made the whole environment very uncomfortable while I was simply trying to get some groceries and ask for some information. Overall, it was a very unpleasant experience.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Potomac?

Giant Food is open every day from 6:00 AM to 11:00 PM, with adjusted hours on holidays such as Thanksgiving, Christmas Eve, Christmas Day, and New Year's Eve.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers both in-store pickup and delivery services, including safe curbside pickup and contactless delivery options.