Chipotle Mexican Grill

3.5
313 reviews
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Business Details

10116 River Rd, Potomac, MD
20854, United States
(301) 299-3563
https://locations.chipotle.com/md/potomac/10116-river-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2130
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About

Mexican Restaurant
Chipotle Potomac Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10116 River Rd, Potomac, MD
20854, United States

Hours

Reviews

3.5
313 reviews
5 stars
127
4 stars
69
3 stars
30
2 stars
22
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked ingredients, stale items, and instances of food poisoning.

Portion Sizes

Many reviews highlighted dissatisfaction with portion sizes, describing them as small and inadequate for the price.

Service Issues

Customers frequently mentioned poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews noted that the restaurant was dirty, with overflowing trash and unclean dining areas.

Inconsistency

There were mixed experiences regarding food freshness and service quality, with some customers praising specific staff while others reported significant declines.
  • DM
    Dino Mighty
    Dec 15, 2025
    1.0
    DO NOT COME HERE, YOU WILL GET SICK Portions are not only small, but the food is dangerous - I got food poisoning and threw up several times. The food is also poor quality, you can tell the ingredients are not fresh at all. Staff is also not very friendly, and the interior is pretty cramped.
  • HL
    Haley Lin
    Dec 15, 2025
    1.0
    Me and four other of my friends got sick after eating bogo here.
  • SL
    siyuan liu
    Nov 21, 2025
    1.0
    Small portion, no meat at all, the worst location!
  • PR
    paul rodriguez
    Nov 20, 2025
    5.0
    This location at Potomac is always clean and food is delicious and always fresh + Manager is a good team leader
  • FG
    Franklin Gonzalez
    Nov 11, 2025
    1.0
    This chipotle location is so far the worst chipotle I have visited. They gave me really small portions of everything. I had to ask for double meat but still my bowl was empty. Chipotle is good but this location sucks and it’s more expensive than other chipotle in the area. Hope they improve!
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Potomac Village?

Chipotle Mexican Grill at Potomac Village is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Potomac Village?

It is located at 10116 River Rd, Potomac, MD 20854, in the Potomac Village area.