Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
359 reviews
5 stars
126
4 stars
82
3 stars
66
2 stars
33
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of professionalism.
Order Accuracy
Many customers reported frequent issues with incorrect orders and inadequate training of staff.
Food Quality
Several reviews mentioned declining food quality, including cold or poorly prepared items.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted areas needing improvement.
Service Speed
A significant number of reviews indicated slow service, particularly during busy times.
- DCDenise C4 days ago3.0This location has issues with mobile orders. They seem to never be in their system. Happening a lot here since the summer.
- JDJosef DorseyNov 8, 20252.0Disappointing as hell. They lady at the drive through during the week in the morning is ignorant and rude as hell, acts like she's annoyed if you ask for anything even though I always ask for it when I order and she just forgot to give it. I just went this morning and they got my order wrong 3 times and acted like it was my fault . No apologies just attitude and stupidity. The food is to expensive at these places to get shitty services too
- SLSusan LongoJul 29, 20251.0Poor Management serious lack of training order is NEVER correct no Thank You’s nothing do better for the prices that you charge. Have some decent training for Management and Employees. BTW complaints are never responded to by Owners
- IOIsidro Jr OcampoJul 25, 20255.0Nice and clean. Very friendly staffs!
- RRRuben RosalesJul 12, 20251.0I came on a Saturday evening, the place was almost empty. I ordered a big Mac sandwich and got a crappy version of a big Mac. The Big mac was Very small and tasteless. What a disappointment. I don't understand what's happening with the food here. They are charging more for the food and they are shortchangeing the sandwich sizes.this is really bad
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Poolesville, MD?
McDonald's in Poolesville is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM on weekdays, extends to midnight on Fridays and Saturdays, and operates from 6:00 AM to 11:00 PM on Sundays.
What delivery hours does McDonald's offer for this location?
Delivery is available from 5:15 AM to 10:30 PM Monday through Friday, and from 6:15 AM to 10:30 PM on Saturdays and Sundays.
Does McDonald's in Poolesville offer drive-thru service?
Yes, this McDonald's location has a drive-thru open daily with extended hours on Fridays and Saturdays.
What payment options does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers order McDonald's for delivery or curbside pickup?
Yes, customers can order for delivery and curbside pickup at this location.
Is there a way to order McDonald's food via an app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What nearby places can I visit after dining at McDonald's?
Customers may visit nearby places such as Baskin-Robbins for ice cream, Poolesville Skate Park for outdoor activities, or the Poolesville Branch of Montgomery Public Library for some quiet reading time.
Are there transit or community spots near McDonald's to help visitors navigate the area?
Yes, nearby community spots include the Town of Poolesville which offers community services and historical sites, and banks like M&T Bank and Truist to cater to your financial needs.
What local businesses around McDonald's could be convenient for a day out?
You could check out Shear Elegance for beauty services, Kristopher's Pizza for more dining options, or Tractor Supply Co. for shopping outdoor gear and pet supplies.