Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
211 reviews
5 stars
121
4 stars
49
3 stars
5
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times for orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly regarding food preparation areas and restrooms.
Food Quality
While some customers enjoyed the smoothies and food, there were numerous complaints about incorrect orders and inconsistent quality.
Atmosphere
The atmosphere received mixed reviews, with some praising the cleanliness and friendliness, while others noted a lack of enthusiasm from staff.
Order Accuracy
Multiple customers experienced issues with order accuracy, including incorrect substitutions and missing items.
- TNTy NeishaNov 11, 20251.0Ordered online on Thursday during my lunch break . Received my sandwich without lettuce and ranch so I went back to the store and they informed me that they were out of Lettuce . Whatever I go back to work but then my smoothie had the same consistency as water so I took it back . One of the workers gave me a number to call because they couldn’t give me a refund. Spoke to the manager and he said he will process my refund in a hour. He never did. When I called back on Saturday he never got back to me. 0 customer service and for a place with food cue cards you’d think it would be better and the service sucks
- JMJhennel McCallaNov 11, 20251.00 stars, won’t issue refund on online orders. Manager wants to go back and forth over the phone. Terrible service! Won’t even spend money here again
- TGToshiba GSep 26, 20254.0Avocolada me please 🥤 it was delicious, seemed to be added sweetener but if they honestly used natural products they nailed it. Then add on a jerk wrap and street corn you have yourself a lightweight tasty winner 😋 . The atmosphere was clean including the restroom and the staff was very friendly. Great job guys 👏🏾. Stopped in for lunch and they did not disappoint.
- THThatsMe4d HollandAug 31, 20254.0A sign should have been posted. I ordered the Acai bowl without blueberries because they make my tongue sore. I asked for pineapples instead. This was not my first time ordering this. The receipt would normally reflect a substitute had been made, and the cost was the same as posted. A couple of weeks ago when I ordered it, I was charged extra and told that you do not substitute anymore. I was still being charged for the blueberries even though they were not going to put them in the bowl, and extra for the pineapples. I then asked that the blueberries be placed in a separate container , and I would give them to someone that could eat them, since I was paying for them. A sign should have been posted saying that substitutes were no longer allowed if that is the policy. I have not been back since that experience.
- JPJanae PattersonJun 24, 20251.0Customer service needs improvement! Waited 10mins no acknowledgment or assistance until I inquired about my online order. I was not aware of the pick up area. Had someone greeted me upon entrance and asked if I needed any assistance I’d have a better review. I even thanked them and said have a nice day and no one responded. Kind of rude! Workers seemed unenthusiastic about working there.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7:00 AM to 9:00 PM on weekdays, 8:00 AM to 9:00 PM on Saturdays, and 10:00 AM to 8:00 PM on Sundays.
Is delivery available at Tropical Smoothie Cafe and when?
Yes, delivery is available daily from 8:00 AM to 8:00 PM Monday through Saturday and until 8:30 PM on Sunday.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late night meals.
What kind of food and specialties can I expect at Tropical Smoothie Cafe?
The cafe offers smoothies, wraps, flatbreads, bowls including acai bowls, salads, quesadillas, kids food, and desserts with options for vegan and gluten-free diets.
Is it possible to order ahead for in-cafe pickup at Tropical Smoothie Cafe?
Yes, you can order ahead using their app or online for in-cafe pickup, as well as delivery and curbside pickup at participating locations.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Are there any nearby places to visit before or after dining at Tropical Smoothie Cafe?
Yes, you can visit the Festival at Woodholme shopping center nearby, which offers a variety of shops and services for a pleasant shopping experience before or after your meal.
What nearby restaurants can I explore around Tropical Smoothie Cafe?
Nearby restaurants include Quickway Japanese Hibachi for sushi and Japanese cuisine, Al Pacino Cafe for pizza, and Moby Dick House of Kabob for Persian and Mediterranean dishes.
Are there wellness and beauty services near Tropical Smoothie Cafe?
Yes, nearby you can find Le's Nails and European Wax Center for beauty and waxing services, LifeBridge Health and Fitness and Pure Barre for gym and fitness, as well as medical centers like Vein Clinics of America.