Business Details
About
Mexican Restaurant
Chipotle Pikesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
803 reviews
5 stars
334
4 stars
166
3 stars
83
2 stars
56
1 star
164
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted severe cleanliness issues, including dirty tables, trash, and even reports of roaches in the restaurant.
Customer Service
There were numerous complaints about rude and inattentive staff, with some customers feeling ignored or treated poorly during their visits.
Food Quality
While some customers praised the food as delicious, many others reported issues with portion sizes, food freshness, and incorrect orders.
Service Speed
Customers frequently mentioned long wait times for both in-person and online orders, with some experiencing significant delays.
Staff Attitude
Several reviews noted a lack of professionalism among staff, with reports of employees being more focused on personal conversations than customer service.
- KRKenric RiceNov 16, 20251.0This was the worst experience I’ve ever had here at this location. The young girl working tonight is inexperienced and should not be left alone !!! She can’t wrap burritos with out them busting open using her hands to try and cover up the sloppy mess she made. Them my wife’s tacos are poorly made . Very sloppy job . Step up your training! She either doesn’t care or doesn’t have proper training. She seemed sweet so I’m sure it’s lack of training . You guys are being cheap trying to keep limited amount of employees which I get . But if you do that best make sure the few people you have working know there job well. Very disappointed in you guys !
- TTTayTvOct 26, 20255.0Absolutely smooth in and out experience
- MMMart MartOct 23, 20251.0I waited 20 minutes for them to get chicken, even though my bowl was already ready. When I asked about the chicken, they told me to go back in line and discarded my bowl. A bit more kindness would be appreciated, especially since I waited as requested. Specially two tall African American men, maybe learn some customer service in future. October 23- Thursday 8:30pm.
- STSelena T.Oct 21, 20254.0Out of all the chipotles in the area, this is the one I frequent the most. If the store doesn’t have a line out the door they will take care of you 1:30ish time during the weekday hasn’t failed me. They typically have dressing avail, Thank God.
- KWKURTIS WeaverSep 28, 20251.0Didn't listen to anything I said
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Pikesville offer?
Chipotle Mexican Grill in Pikesville offers customizable Mexican fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Pikesville?
Chipotle Pikesville is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Pikesville offer delivery and pick-up services?
Yes, Chipotle Pikesville offers both in-store pickup and delivery services.
Where is the Chipotle Mexican Grill located in Pikesville?
It is located at 1809 Reisterstown Rd, Festival at Woodholme Shopping Center, Pikesville, MD 21208, USA.
How can I order food online from Chipotle Pikesville?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Pikesville have a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill in Pikesville LGBTQ friendly?
Yes, Chipotle Pikesville welcomes LGBTQ customers and is inclusive.
What nearby places can I visit around Chipotle Pikesville?
Nearby places include Festival at Woodholme Shopping Center, Loyal Companion pet store, Hair Cuttery salon, Pure Barre gym, and Trader Joe's grocery store, allowing visitors to shop, exercise, or run errands before or after their meal.
Is there an EV charging station near Chipotle Pikesville?
Yes, the Shell Recharge EV charging station is located nearby for convenient electric vehicle charging.
How can the nearby shopping centers assist me during my visit to Chipotle Pikesville?
Festival at Woodholme and Woodholme Shopping Center near Chipotle provide a variety of shops and services, so you can conveniently combine your meal with shopping or errands in one trip.