Business Details
About
Mexican Restaurant
Chipotle Pikesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
809 reviews
5 stars
336
4 stars
167
3 stars
85
2 stars
56
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff, long wait times, and poor handling of orders.
Cleanliness
Numerous reviews mention unsanitary conditions, including dirty tables, trash, and even reports of pests, leading to a negative dining experience.
Food Quality
While some customers enjoy the food, many express dissatisfaction with portion sizes, food preparation, and overall freshness, indicating a decline in quality.
Staffing Issues
Several reviews point to understaffing as a major problem, resulting in slow service and a chaotic environment, particularly during peak hours.
- LHLevell HerbertDec 27, 20255.0Very Nice establishment fresh food and vegetables and Outstanding customer service
- JFJanai FDec 13, 20253.0On a Saturday afternoon they have 1 cashier & 1 line staff??? I had to wait 7 minutes just to be acknowledged smh. There's no way i should be in Chipotle for approximately 20 minutes when all food containers are FULL!The best time to come to this location is @ 10 p.m as that's when they have the most staff
- BWBernita WilliamsDec 12, 20253.0Food was ill-prepared and presented.
- AMAlexander MejiaDec 9, 20251.0This needs to change This is the worst location And bad customer service
- KRKenric RiceNov 16, 20251.0This was the worst experience I’ve ever had here at this location. The young girl working tonight is inexperienced and should not be left alone !!! She can’t wrap burritos with out them busting open using her hands to try and cover up the sloppy mess she made. Them my wife’s tacos are poorly made . Very sloppy job . Step up your training! She either doesn’t care or doesn’t have proper training. She seemed sweet so I’m sure it’s lack of training . You guys are being cheap trying to keep limited amount of employees which I get . But if you do that best make sure the few people you have working know there job well. Very disappointed in you guys !
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Pikesville offer?
Chipotle Mexican Grill in Pikesville offers customizable Mexican fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Pikesville?
Chipotle Pikesville is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Pikesville offer delivery and pick-up services?
Yes, Chipotle Pikesville offers both in-store pickup and delivery services.
Where is the Chipotle Mexican Grill located in Pikesville?
It is located at 1809 Reisterstown Rd, Festival at Woodholme Shopping Center, Pikesville, MD 21208, USA.
How can I order food online from Chipotle Pikesville?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Pikesville have a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill in Pikesville LGBTQ friendly?
Yes, Chipotle Pikesville welcomes LGBTQ customers and is inclusive.
What nearby places can I visit around Chipotle Pikesville?
Nearby places include Festival at Woodholme Shopping Center, Loyal Companion pet store, Hair Cuttery salon, Pure Barre gym, and Trader Joe's grocery store, allowing visitors to shop, exercise, or run errands before or after their meal.
Is there an EV charging station near Chipotle Pikesville?
Yes, the Shell Recharge EV charging station is located nearby for convenient electric vehicle charging.
How can the nearby shopping centers assist me during my visit to Chipotle Pikesville?
Festival at Woodholme and Woodholme Shopping Center near Chipotle provide a variety of shops and services, so you can conveniently combine your meal with shopping or errands in one trip.