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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 3499 Sweet Air Rd, Phoenix, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (410) 666-0787. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
345 reviews
5 stars
180
4 stars
88
3 stars
37
2 stars
14
1 star
26
What are people saying?
AI-generated from recent customer reviews
Employee Treatment
Customers expressed strong dissatisfaction regarding the firing of a long-time employee, Mr. James, which led to many vowing to boycott the store.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude and unhelpful employees, particularly during busy times.
Store Cleanliness
The store received both positive and negative feedback on cleanliness, with some customers noting it was clean and well-organized, while others described it as filthy and poorly maintained.
Product Availability
Customers frequently mentioned issues with product availability, including being out of stock on sale items and poor quality of produce.
Overall Experience
While some customers enjoyed their shopping experience and appreciated the store's selection and prices, others expressed frustration with long wait times and inadequate staffing.
- JAJason AdelungNov 17, 20251.0This is what I sent to leadership. My family and I have not been back since. To Whom It May Concern, I am writing to express my deep disappointment regarding the recent termination of Mr. James Getz from the Jacksonville, MD Safeway location. In the eight years my family and I have lived in this community, we have consistently chosen to shop at Safeway. A major reason for our loyalty has been the professionalism, kindness, and exceptional customer service demonstrated by employees like Mr. Getz. Mr. Getz has always been one of the most helpful and genuinely pleasant employees a customer could hope to encounter. I frequently saw him early in the mornings on my way to work, and he consistently greeted customers with respect, efficiency, and care. His presence set a positive tone for the store and reflected well on your brand. Learning that Mr. Getz was dismissed, especially while younger employees who are often distracted by their cell phones and display little customer service skill remain employed, I was extremely concerned. As a result, my family and I have chosen to stop shopping at Safeway entirely, and we do not intend to return. After reviewing community feedback online, it appears that many local residents share similar concerns and are taking comparable actions. This situation has clearly impacted customer trust and loyalty within the community. I hope Safeway leadership will seriously review the circumstances surrounding Mr. Getz’s dismissal and consider the lasting impact such decisions have on your customers and your reputation. Sincerely, Jason Adelung
- MMMeghanOct 27, 20251.0Shame how they can they can inappropriately let a sweet long time employee Mr. James go for doing his job. But, employees at self check out can stand there on their phones. I will never shop at Safeway again.
- MMMegan MillerOct 1, 20251.0Giving one star because I have to. Mr.James a long time employee who loved everyone was let go. He was the only reason I would shop at Safeway in the mornings. I will no longer go there along with many other customers. Even my kids loved to see Mr.James. Gross how you treat long term employees they lost a good/loyal one.
- RWRichard WillsSep 24, 20251.0Upon hearing a long time friend and employee of Safeway, James was inappropriately let go I walked out of the store, leaving my cart. Its barely a decent enough store to shop in, James made it tolerable. Truly despicable what they did to him. Now they have rude and unprofessional part time kids, no good morning, no hello, just employees that wander off and talk to everyone except customers. Safeway should be ashamed at what they've done at that store. Family and friends now boycott ALL Safeway stores. Horrible place!!
- HCHarry CraneSep 19, 20251.0The last and only reason we shopped at Safeway was Mr James. We've learned he was wrongly fired but this wretched company. Might as well close this location, we will never be back, and this information is now all over nextdoor.com and Facebook. It's a pretty horrible store, but James made it better, and made each of his customers better. Safeway is truly a nightmare company.
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 3499 Sweet Air Rd, Phoenix, MD hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including through grocery delivery and Drive Up & Go™ pickup services.
What payment methods does Safeway accept?
Safeway accepts various payment methods including Apple Pay, American Express, Cash, Check, Discover, MasterCard, Visa, and more.
How can I use Safeway Points for fuel discounts?
To redeem Safeway Points, enter your phone number or swipe your Loyalty Card at a participating fuel pump before fueling. Discounts apply up to a 25-gallon limit.
Are there grocery pickup and delivery options at Safeway?
Yes, Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What are the store hours for Safeway at 3499 Sweet Air Rd, Phoenix, MD?
Safeway is open daily from 6:00 AM to 10:00 PM, with special holiday hours varying on certain dates such as Thanksgiving and Christmas.
Can I send groceries as a gift through Safeway?
Yes, Safeway offers a grocery gifting option where you can send groceries to others by selecting "Make this order a gift" at checkout with a personalized message.
Is Safeway hiring at the Phoenix, MD location?
Yes, Safeway is hiring associates and encourages interested individuals to join their friendly team.
What nearby places can I visit before or after shopping at Safeway?
Nearby places include Starbucks for coffee, Kooper's Jacksonville burger restaurant, and Bagelmeister bakery cafe, offering a variety of dining and relaxation options.
Are there financial services near Safeway?
Yes, nearby you can find Coinstar and LibertyX Bitcoin ATM for coin exchange and cryptocurrency services, as well as Western Union for money transfer services.
What fitness and wellness centers are close to Safeway in Phoenix, MD?
Close to Safeway, you can visit Anytime Fitness gyms, Quest Martial Arts club, and Razz Yoga studio for various fitness and wellness activities.