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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 3499 Sweet Air Rd, Phoenix, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (410) 666-0787. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
348 reviews
5 stars
180
4 stars
88
3 stars
38
2 stars
15
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed disappointment with the customer service, citing rude staff and a lack of assistance during busy times.
Cleanliness
The store's cleanliness was frequently criticized, particularly in the meat department, which was described as filthy and unsanitary.
Employee Impact
The termination of a long-time employee, Mr. James, led to significant customer dissatisfaction and loss of loyalty, with many stating they would no longer shop at Safeway.
Checkout Efficiency
Customers noted inefficiencies at checkout, particularly on busy weekends, with only one register open leading to long wait times.
Product Availability
Several reviews mentioned issues with stock levels, particularly with sale items and fresh produce, leading to frustration among shoppers.
- MJMunther Jabbur6 days ago2.0Expensive
- NNNickDec 24, 20253.0Alright location. The meat shelves are absolutely disgusting. I was actually repulsed as I walked by them, the metal shelving is rusty, chipped away and just looks like something they pulled out the dumpster. The chicken section particularly. We chose to come here on Saturday instead of our regular Wegmans trip. They have basically everything you’d want as far as big brands go. We were disappointed to check out and realize only one register was open on a Saturday morning at 11am? Super weird. Tons of people working and having one register open just seems not efficient. Also, needed some butter and a guy was restocking the butter and couldn’t have been anymore dismissive to all the customers who needed butter and needed him to move. He seemed annoyed that we needed butter lol. But yeah, probably won’t come back here unless it’s an emergency. Oh and I needed some balloons and the kids working the register told me “sorry theres no one here to help with that” which i find hard to believe but if true, why have a balloon section if no one can help me with it?
- SHSteve HendersonNov 27, 20251.0Not the same without James. It seems cold and depressing
- JAJason AdelungNov 17, 20251.0This is what I sent to leadership. My family and I have not been back since. To Whom It May Concern, I am writing to express my deep disappointment regarding the recent termination of Mr. James Getz from the Jacksonville, MD Safeway location. In the eight years my family and I have lived in this community, we have consistently chosen to shop at Safeway. A major reason for our loyalty has been the professionalism, kindness, and exceptional customer service demonstrated by employees like Mr. Getz. Mr. Getz has always been one of the most helpful and genuinely pleasant employees a customer could hope to encounter. I frequently saw him early in the mornings on my way to work, and he consistently greeted customers with respect, efficiency, and care. His presence set a positive tone for the store and reflected well on your brand. Learning that Mr. Getz was dismissed, especially while younger employees who are often distracted by their cell phones and display little customer service skill remain employed, I was extremely concerned. As a result, my family and I have chosen to stop shopping at Safeway entirely, and we do not intend to return. After reviewing community feedback online, it appears that many local residents share similar concerns and are taking comparable actions. This situation has clearly impacted customer trust and loyalty within the community. I hope Safeway leadership will seriously review the circumstances surrounding Mr. Getz’s dismissal and consider the lasting impact such decisions have on your customers and your reputation. Sincerely, Jason Adelung
- MMMeghanOct 27, 20251.0Shame how they can they can inappropriately let a sweet long time employee Mr. James go for doing his job. But, employees at self check out can stand there on their phones. I will never shop at Safeway again.
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 3499 Sweet Air Rd, Phoenix, MD hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including through grocery delivery and Drive Up & Go™ pickup services.
What payment methods does Safeway accept?
Safeway accepts various payment methods including Apple Pay, American Express, Cash, Check, Discover, MasterCard, Visa, and more.
How can I use Safeway Points for fuel discounts?
To redeem Safeway Points, enter your phone number or swipe your Loyalty Card at a participating fuel pump before fueling. Discounts apply up to a 25-gallon limit.
Are there grocery pickup and delivery options at Safeway?
Yes, Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What are the store hours for Safeway at 3499 Sweet Air Rd, Phoenix, MD?
Safeway is open daily from 6:00 AM to 10:00 PM, with special holiday hours varying on certain dates such as Thanksgiving and Christmas.
Can I send groceries as a gift through Safeway?
Yes, Safeway offers a grocery gifting option where you can send groceries to others by selecting "Make this order a gift" at checkout with a personalized message.
Is Safeway hiring at the Phoenix, MD location?
Yes, Safeway is hiring associates and encourages interested individuals to join their friendly team.
What nearby places can I visit before or after shopping at Safeway?
Nearby places include Starbucks for coffee, Kooper's Jacksonville burger restaurant, and Bagelmeister bakery cafe, offering a variety of dining and relaxation options.
Are there financial services near Safeway?
Yes, nearby you can find Coinstar and LibertyX Bitcoin ATM for coin exchange and cryptocurrency services, as well as Western Union for money transfer services.
What fitness and wellness centers are close to Safeway in Phoenix, MD?
Close to Safeway, you can visit Anytime Fitness gyms, Quest Martial Arts club, and Razz Yoga studio for various fitness and wellness activities.