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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported poor service, including rude staff and slow response times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the smoothies and food, others noted inconsistencies in quality, such as watery smoothies and unsanitary conditions.
Customer Experience
Positive experiences were noted for friendly staff and good food, but these were overshadowed by numerous complaints about service and cleanliness.
Sanitation Issues
Several reviews pointed out serious cleanliness concerns, including the presence of bugs and unsanitary food handling practices.
SS
Stutii
Nov 8, 2025
5.0
Food was delicious.
People were so nice and friendly.
GW
garrett william
Sep 18, 2025
1.0
This location is horrible . They made my smoothie wrong the first time it was to icey than the second time was to watery they don’t put effort into the food the wraps are missing sauce and the kale apple slaw was like it was bad . Do not recommend very disappointed
AL
A G (L)
Sep 18, 2025
5.0
I can always count on them to perfect my order! The Chia Seed pudding is out of this world and really hard to replicate – I’ve tried countless times lol it all really fills me up and it’s easy to save for later in the fridge or a good cooler if you have to.
HH
huyen
Sep 17, 2025
5.0
I love the attention to detail in their food presentation.
MA
Matt Attman
Aug 8, 2025
1.0
Super slow and always act like you’re bothering them
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining hours at Tropical Smoothie Cafe in Pasadena, MD?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Can I order food ahead via an app or online?
Yes, you can order ahead using the Tropical Smoothie app available on iOS and Android, or online for delivery, curbside, or pickup.
Does Tropical Smoothie Cafe offer drive-through service?
Yes, the drive-through is open from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday and Sunday.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What is the price range for food at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is considered to have a low price range (Price Range: ONE).
Where is Tropical Smoothie Cafe located in Pasadena, MD?
It is located at 8000 Jumpers Hole Road, Pasadena, MD 21122, USA.
What nearby places can I visit along with Tropical Smoothie Cafe in Pasadena?
Nearby places include Tiffanys Haircare for beauty services, Rite Aid for pharmacy needs, and Lake Shore Veterans Memorial park for relaxation.
How can nearby businesses like 'Tiffanys Haircare' and 'Rite Aid' complement a visit to Tropical Smoothie Cafe?
You can stop by Tropical Smoothie Cafe for a refreshing meal or smoothie before or after your appointment at Tiffanys Haircare or while running errands at Rite Aid nearby.