Tropical Smoothie Cafe

4.0
198 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8000 Jumpers Hole Road, Pasadena, MD
21122, United States

Hours

Reviews

4.0
198 reviews
5 stars
118
4 stars
29
3 stars
11
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and attentive service to rude and unhelpful interactions.

Food Quality

Customers praised the smoothies and some food items for their taste, but there were complaints about inconsistency, such as watery smoothies and unsanitary conditions.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers reported unsanitary conditions, including the presence of bugs and dirty surfaces, which significantly impacted their dining experience.

Speed of Service

While some customers appreciated quick service, others experienced long wait times and slow service, particularly in the drive-thru.
  • SS
    Stutii
    Nov 8, 2025
    5.0
    Food was delicious. People were so nice and friendly.
  • GW
    garrett william
    Sep 18, 2025
    1.0
    This location is horrible . They made my smoothie wrong the first time it was to icey than the second time was to watery they don’t put effort into the food the wraps are missing sauce and the kale apple slaw was like it was bad . Do not recommend very disappointed
  • AL
    A G (L)
    Sep 18, 2025
    5.0
    I can always count on them to perfect my order! The Chia Seed pudding is out of this world and really hard to replicate – I’ve tried countless times lol it all really fills me up and it’s easy to save for later in the fridge or a good cooler if you have to.
  • MA
    Matt Attman
    Aug 8, 2025
    1.0
    Super slow and always act like you’re bothering them
  • PW
    Paul Weishar
    Aug 4, 2025
    3.0
    Friendly enough staff, so thank you. However, the smoothies have changed (ingredient quality, ratios?), and not for the better. Also - can you please ask corporate for better lids? This shouldn’t be a problem in 2025…

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours at Tropical Smoothie Cafe in Pasadena, MD?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.