Tropical Smoothie Cafe

4.0
199 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8000 Jumpers Hole Road, Pasadena, MD
21122, United States

Hours

Reviews

4.0
199 reviews
5 stars
119
4 stars
29
3 stars
12
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and slow response times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the smoothies and food, others noted inconsistencies in quality, such as watery smoothies and unsanitary conditions.

Customer Experience

Positive experiences were noted for friendly staff and good food, but these were overshadowed by numerous complaints about service and cleanliness.

Sanitation Issues

Several reviews pointed out serious cleanliness concerns, including the presence of bugs and unsanitary food handling practices.
  • SS
    Stutii
    Nov 8, 2025
    5.0
    Food was delicious. People were so nice and friendly.
  • GW
    garrett william
    Sep 18, 2025
    1.0
    This location is horrible . They made my smoothie wrong the first time it was to icey than the second time was to watery they don’t put effort into the food the wraps are missing sauce and the kale apple slaw was like it was bad . Do not recommend very disappointed
  • AL
    A G (L)
    Sep 18, 2025
    5.0
    I can always count on them to perfect my order! The Chia Seed pudding is out of this world and really hard to replicate – I’ve tried countless times lol it all really fills me up and it’s easy to save for later in the fridge or a good cooler if you have to.
  • HH
    huyen
    Sep 17, 2025
    5.0
    I love the attention to detail in their food presentation.
  • MA
    Matt Attman
    Aug 8, 2025
    1.0
    Super slow and always act like you’re bothering them

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours at Tropical Smoothie Cafe in Pasadena, MD?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.