Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
865 reviews
5 stars
291
4 stars
175
3 stars
148
2 stars
54
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Multiple reviews mentioned issues with food freshness, including old or moldy items, and inconsistent preparation.
Drive-Thru Experience
Many customers expressed frustration with the drive-thru process, often having to wait excessively or being asked to park for their orders.
Management Concerns
Several reviews highlighted poor management practices, including staff training and responsiveness to customer complaints.
Mixed Reviews
While some customers had positive experiences with quick service and good food, these were overshadowed by numerous complaints.
- CCclaireJan 3, 20261.0this is absolutely the worst mcdonald’s, everyone is rude and impatient. you can show up when no one else is there and still be waiting 10+ minutes for your food. they will have cars lined up at the side of the building, waiting for god knows how long for their foo. and then you wait all that time at 10 times out of 10, they get it wrong. it’s extremely evident the employees do not care enough to properly read a food ticket and make sure the order is correct.
- BYBrian YoungcourtJan 3, 20263.0Discounted food 🥝
- CRConnie RolleDec 31, 20251.0Do not go to this McDonald's!!! do not spend your money here;!!do not waste your energy the team is childish and rude to their customers they behave inappropriately. they will do everything they can to mess things up just to get back at you only because you just won't move from one window to the next. I am a paying customer if I don't want to move to wait for you to hold off on giving me the stuff that I've already paid for tell me what law says I have to move!! and I can see it's clearly 2 minutes from being done why would I but instead of just giving me my food they probably held up three other customers so that one person could walk away and walk to the other window to hand me two items that were already done that I was right there for do not go to this McDonald's do not spend your money!!!
- DMDj MoralesNov 30, 20251.0Muy mal servisio dicen q están abiertos a las 4 y pase a las 4:30 y mo quisieron atenderme
- NANachalie AmaroNov 24, 20251.0Como es posible que si el MCdonnald es 24/7 uno no pueda acercarse en la ventanilla a pedir orden, conduzco camión de 53’ y no me quiso atender porque estaba caminando, por favor arreglen eso
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 8490 Fort Smallwood Rd, Pasadena, MD?
This McDonald's location operates 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services for your convenience.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, there is a drive-through available and it operates 24/7 throughout the week.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu and order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via https://mcdonalds.smart.link/mjuu1ggdi or https://mcdonalds.order.online/business/-5579.
Is there a McDonald's mobile app for easier ordering and rewards?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play for ordering and to earn MyMcDonald's Rewards points for free food.
What services does this McDonald's location offer to customers onsite?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby fire departments are close to McDonald's at Fort Smallwood Rd?
Nearby fire departments include AAFD Fire Station 13 - Riviera Beach, Riviera Beach Volunteer Fire, and Anne Arundel County FD Station 13, which can provide quick emergency services around the area.
Which nearby coffee shops can I visit before or after dining at McDonald's?
You can visit Dunkin', located nearby, a popular coffee shop offering donuts and smoothies.
Are there any nearby shipping or courier services around McDonald's at Fort Smallwood Rd?
Yes, there is a UPS Access Point location and The UPS Store 6913 near McDonald's for your shipping and printing needs.