Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4131 Mountain Road in Pasadena is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
403 reviews
5 stars
244
4 stars
86
3 stars
29
2 stars
16
1 star
28
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers for being delicious and well-prepared, although some noted issues with overcooked or undercooked items.
Pricing
Many reviews highlighted the high prices of the menu items, with several customers expressing that the cost is not justified for fast food.
Service
Customer service received mixed feedback; while some praised the staff for being friendly and efficient, others reported rude interactions and long wait times.
Fries Consistency
There were numerous complaints about the fries, including issues with portion sizes, sogginess, and inconsistency in preparation.
Cleanliness
Several customers noted that the restaurant maintained a clean environment, contributing positively to their overall experience.
- DSDan SmithOct 23, 20255.0Prob the best burger around. Prices keep creeping up. For two people, cheeseburger, fries small, reg drink. One milkshake and another small fry, $37
- LLLemonadeOct 12, 20251.0ordered grilled cheese they put 1 slice of cheese and rude
- JMJoseph McRedmondSep 13, 20255.0YUM! Perfect order. They threw in a lot of extra fries. Service was great. We ordered for take out and it was ready when we picked up. Still hot when we got back home. They run a tight ship over there! Place was super clean too!
- DLDaniel LocklearAug 31, 20252.0Ordered a little cheeseburger and large fries, got my food and came home and the burger had no patty on it. Just toppings.
- RERILEY EVANSAug 30, 20251.0Go in this place 230 an absolute dead time of the day & this place still doesn't have the order ready
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does the Five Guys at 4131 Mountain Road, Pasadena accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining at Five Guys in Pasadena?
The Five Guys in Pasadena is open daily from 10:00 AM to 11:00 PM for dining in.
Can I order delivery from Five Guys Pasadena and when is delivery available?
Yes, delivery is available every day from 10:00 AM to 10:30 PM, and you can order online through their delivery website.
What payment methods are accepted at Five Guys Pasadena?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this Five Guys offer any gluten-free or vegetarian options?
Yes, they offer sandwiches without buns using wraps or bowls for gluten-free choices, and their veggie sandwich includes peppers, onions, and mushrooms but is not a veggie burger patty.
Is there a Five Guys mobile app for ordering offline or viewing the menu?
Yes, you can use the Five Guys app available on both iOS and Android to view the menu and place orders.
Can I find other dining options near Five Guys at Mountain Road, Pasadena?
Yes, nearby dining options include Crimson Coward (chicken and halal cuisine), Dickey's Barbecue Pit, Pho Dena (Asian restaurant and coffee shop), and Marco's Pizza.
Are there places near Five Guys Pasadena where I can get personal care services?
Yes, nearby you can find Dynasty Nails Spa, Sport Clips Haircuts of Pasadena - Mountain Road, Hair Cuttery, and other beauty and hair salons.
Where can customers find retail and convenience stores near Five Guys in Pasadena?
Nearby retail and convenience options include GNC (vitamins and supplements), Dollar General, Plaza Liquors, and Plaza Wine & Spirits.
What public services or community locations are close to Five Guys on Mountain Road?
Nearby community services include the University of Maryland Urgent Care - Pasadena, Anne Arundel County Public Library, and a UPS Access Point location for shipping needs.