Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pasadena, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
583 reviews
5 stars
328
4 stars
96
3 stars
48
2 stars
26
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rudeness and lack of attention from staff.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and misunderstandings, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including dirty areas and hair found in food.
Speed of Service
While some customers praised quick service, many others complained about long wait times, especially in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some items described as stale or poorly prepared.
- CJcat_surplus jNov 6, 20251.0had to remind them of second 1/2 of the order, then found out the 1st half of the order was bad too- wrong bagel and burnt, hashbrowns tasted like water.
- RWRebecca WissmannOct 22, 20251.0They don’t make the coffee correctly here.
- KHKing HallOct 20, 20251.0Food is good but it’s either a language barrier or just don’t care I get simple items I can’t have white cheese yet they still put it on there American cheese is yellow if they can’t follow whats written we are going to have a problem
- SQSTEVE QUIRKSep 29, 20251.0There is a horrendous language barrier problem at this location. The lady spoke to me in a very pronounced Indian or Pakistani accent so much so that I could barely understand her. I was speaking English clearly and concisely and she had an tremendously difficult time understanding me. In fact, I had to literally repeat my order at least 10 times for her to tell me she finally inderstood me; and since I was already very mentally and physically exhausted from sitting in court for 3 hours I didn't open the bag and check it out before leaving as I would normally do. I got home and opened the bag and found I was charged and given an extra 6pc hashbrowns I did not order and moreover the loaded Chipotle hasbrowns were absolutely disgusting. They were very burnt, had only a few tidbits of bacon and barely a few drops of sauce, also no queso. I get this item all the time at other locations so obviously I knew immediately that it was not made correctly. How ridiculous and very unacceptable for $4.49! Between my bagel sandwich, LG hot coffee and my supposed loaded Chipotle hashbrowns I paid $11.12 and I was absolutely ripped off! Start hiring American citizens who speak English and can better understand the customer which is absolutely your customer service obligation; additionally retraining of associates and or implementing an automated ordering kiosk as other locations already use are really good ideas! Needless to say my visit was absolutely horrible and I definitely will not be giving my business here ever again!! SMART CUSTOMERS, SAVE YOUR HARD EARNED MONEY FOR ELSEWHERE! WHERE IS THE ZERO STAR OPTION! 👎👎
- JVJust ViewingSep 7, 20251.0The last time I was here, the kids were somewhat disrespectful and disoriented. The place did not look like it had been cleaned or mopped in a while. It is a fairly new place and typically is clean. Unfortunately, seems like they have problem with staffing right now.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Pasadena, MD?
The Dunkin' location in Pasadena, MD is open daily from 4:30 AM to 9:00 PM on weekdays, and from 5:00 AM to 9:00 PM on weekends.
Does this Dunkin' offer delivery and what are the delivery hours?
Yes, this Dunkin' offers delivery service every day from 5:00 AM to 8:30 PM.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location in Pasadena has a drive-thru for convenient ordering and pickup.
What types of meals does Dunkin' serve at this Pasadena location?
Dunkin' serves breakfast, lunch, and brunch meals.
What special seasonal drinks are currently offered at this Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What are some nearby places of interest around Dunkin' in Pasadena that I might visit?
Nearby, you can visit the Central Maryland YMCA for fitness and recreational activities, Artsy Partsy for creative arts classes, and Bob Evans restaurant for additional dining options.
Is there public transport access near Dunkin' in Pasadena, MD to help me get there?
While the profile doesn't list specific transit stations, popular nearby places such as Patriots Plaza shopping center and the Central Maryland YMCA suggest this area is accessible; you might check local transit routes for stops near 8053 Ritchie Hwy.
What other coffee shops or donut shops are near this Dunkin'?
There are other nearby coffee and donut shops including another Dunkin' Donuts and similar cafés offering coffee and donuts within the vicinity.
Are there family-friendly places near Dunkin' in Pasadena where I can bring kids?
Yes, nearby Artsy Partsy offers creative arts for kids, and Pathways Schools provides educational services, making the surrounding area family-friendly.