Chipotle Mexican Grill

2.9
119 reviews
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About

Mexican Restaurant
Chipotle East Pasadena MD is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4107 Mountain Rd, Pasadena, MD
21122, United States

Hours

Reviews

2.9
119 reviews
5 stars
45
4 stars
6
3 stars
9
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Customers frequently complained about small portion sizes, often feeling shortchanged on meat and toppings.

Service Quality

Mixed reviews on service; while some praised friendly staff, many reported rude interactions and poor customer service.

Food Quality

Inconsistent food quality noted, with complaints about stale chips, undercooked ingredients, and bland flavors.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders, with many customers receiving items they did not order.
  • JP
    Joe Parker
    Nov 11, 2025
    3.0
    Everything is done online if you try to go and order something it's a hassle every time I try to order something they said you must order it online food was okay
  • GS
    gloria sauer
    Oct 28, 2025
    3.0
    What happened? There was a crew of older ladies there since they opened that kept everything clean and seemed like they cared. They are now replaced with what looks like your typical chipolte college group who mixed brown and white rice, let beef fall in the chicken tray, slop insane amounts of sour cream in a bowl and don’t get me started on the cleanliness of their work area. Please don’t let our Chipotle turn into some of the chipotles I’ve seen.
  • MT
    Michael Tavener
    Sep 24, 2025
    1.0
    Another chipotle that won't let you order a quesadilla while standing in their empty store because it's drive through only.
  • BS
    Becky S
    Sep 10, 2025
    1.0
    Quality control and training for food safety and cooking practices is needed at this location. Multiple issues with undercooked ingredients.
  • MH
    Mike Hardesty
    Sep 8, 2025
    1.0
    every time I come here I'm at the mercy of who is behind the counter, I often pay the same price for half the food. Today I watched the woman in front of me in line get 2 scoops of everything without ordering double, someone else steps in to take the workers place when I am up to order, and this person gives me half the portions that the woman in front of me. It is a frequent problem and i should not risk being charged double just for asking for a proper portion. Management seriously needs to set a standard for proper portion sizes.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in East Pasadena, MD?

Chipotle Mexican Grill is located at 4107 Mountain Rd, Pasadena, MD 21122.

What are the opening hours for Chipotle Mexican Grill in East Pasadena, MD?

Chipotle East Pasadena is open daily from 10:45 AM to 11:00 PM.