Chipotle East Pasadena MD is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently complained about small portion sizes, often feeling shortchanged on meat and toppings.
Service Quality
Mixed reviews on service; while some praised friendly staff, many reported rude interactions and poor customer service.
Food Quality
Inconsistent food quality noted, with complaints about stale chips, undercooked ingredients, and bland flavors.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders, with many customers receiving items they did not order.
JP
Joe Parker
Nov 11, 2025
3.0
Everything is done online if you try to go and order something it's a hassle every time I try to order something they said you must order it online food was okay
GS
gloria sauer
Oct 28, 2025
3.0
What happened? There was a crew of older ladies there since they opened that kept everything clean and seemed like they cared. They are now replaced with what looks like your typical chipolte college group who mixed brown and white rice, let beef fall in the chicken tray, slop insane amounts of sour cream in a bowl and don’t get me started on the cleanliness of their work area. Please don’t let our Chipotle turn into some of the chipotles I’ve seen.
MT
Michael Tavener
Sep 24, 2025
1.0
Another chipotle that won't let you order a quesadilla while standing in their empty store because it's drive through only.
BS
Becky S
Sep 10, 2025
1.0
Quality control and training for food safety and cooking practices is needed at this location. Multiple issues with undercooked ingredients.
MH
Mike Hardesty
Sep 8, 2025
1.0
every time I come here I'm at the mercy of who is behind the counter, I often pay the same price for half the food. Today I watched the woman in front of me in line get 2 scoops of everything without ordering double, someone else steps in to take the workers place when I am up to order, and this person gives me half the portions that the woman in front of me. It is a frequent problem and i should not risk being charged double just for asking for a proper portion. Management seriously needs to set a standard for proper portion sizes.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in East Pasadena, MD?
Chipotle Mexican Grill is located at 4107 Mountain Rd, Pasadena, MD 21122.
What are the opening hours for Chipotle Mexican Grill in East Pasadena, MD?
Chipotle East Pasadena is open daily from 10:45 AM to 11:00 PM.
How can I place an order for Chipotle online in East Pasadena, MD?
You can order online via Chipotle's official website or app using this link: https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in East Pasadena offer customizable menu options?
Yes, Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and without artificial colors, flavors or preservatives.
How does Chipotle East Pasadena source its ingredients?
Chipotle prioritizes sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients under their 'Food with Integrity' principles.
Is there a way to earn rewards or get exclusive offers at Chipotle East Pasadena?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What other dining options are near Chipotle Mexican Grill at 4107 Mountain Rd?
Nearby dining options include KFC for chicken dishes, Dunkin' for coffee and donuts, and Cookie's Kitchen for American-style meals.
Are there convenient places to shop near Chipotle East Pasadena?
Yes, Dollar General offers discount shopping, and Safeway is available for groceries and fuel at their adjacent fuel station nearby.
Where can I get mobile phone or electronics repair near Chipotle Mexican Grill?
Nearby options include CPR-Cell Phone Repair and Direct Phone Repair for mobile phone and electronics repair services.
What are some nearby pet-related services around Chipotle East Pasadena?
Calvert Veterinary Center, VCA Calvert Veterinary Center, Animal Hospital of Lake Shore, and Pet Valu provide veterinary, pet sitting, grooming, and retail services close to the restaurant.