Arby's

3.9
1403 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8103 Ritchie Hwy, Pasadena, MD
21122, United States

Hours

Reviews

3.9
1,403 reviews
5 stars
634
4 stars
377
3 stars
190
2 stars
72
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being greasy, cold, or poorly prepared, while others praised specific sandwiches as tasty.

Customer Service

Mixed reviews on customer service; some praised friendly staff, while others reported rude behavior and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail.

Cleanliness

Concerns raised about cleanliness, with reports of sticky floors and unkempt dining areas.

Value for Money

Customers expressed dissatisfaction with portion sizes and rising prices, feeling that the value has decreased.
  • LG
    Lorena González
    6 days ago
    5.0
    This food amazing ive come here about 5 times and every time the food Quality Is really good and every time i get greeted with so much love and exitement I just love it.
  • CC
    Claudia_Reyes2008
    6 days ago
    5.0
    I can't believe I had never come to this Arby's before. The service was amazing the food to the people were so nice and everything was so so clean. I want to congratulate the workers for being the best and thank you you guys made my day.
  • VV
    Violeta
    Dec 20, 2025
    5.0
    Woah idk where to start the service was amazing the food was great and I'm so coming back for that turkey ranch and bacon. This is one of the best arbys I've ever tried.
  • ST
    Sherkesa Tinnin
    Dec 20, 2025
    1.0
    The food was horrible. The "Steak bites" the fish sandwich and fries. Taste like dog food. Fries overcooked and fish didnt taste right. NEVER AGAIN
  • DW
    Daniel Williams
    Dec 6, 2025
    1.0
    I haven't had Arby's in a very long time so I figured ill give it a shot, and boy what a mistake that was. I ordered a smokehouse brisket (just the sandwich) and wow! Its nasty. Says, "13hr smoked brisket." It looks and tasted like, "13hr microwaved" brisket. You get 2 thin strips of dried nasty pieces of meat for $8. That is a freaking joke. I wished I looked at it before I came home because I would 1000% asked for a refund. Now I wasted $8 on this sorry excuse of a sandwich. Lesson learned! They're just as bad as other fast food on quality of meat. Kinda like McDonald's. At least McDonald's is somewhat trying to do better on their so-called higher-end food items. You would think it would some what look like the pictures they're advertising. My "smokehouse brisket" looks more like a temu version of a "smokehouse brisket." Wish I could post pics here. It will blow your mind. Yelp, here i Come.