Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
I placed an online counter‑pickup order for 8:40 PM and arrived at 8:44. Despite the posted hours saying they were open, the doors were locked. I could clearly see staff at the counter and several people sitting at tables, yet everyone ignored me while my food sat getting cold on the counter.
The manager actually instructed the staff to gesture for me to go through the drive‑thru—even though I was on foot because my wife was picking up a grocery order next door. Eventually someone came to the door only to repeat that I needed to use the drive‑thru. I’m not walking through a drive‑thru lane, and no customer should be told to do that.
The whole experience was unacceptable: locked doors during open hours, being ignored, cold food, and a manager who clearly needs retraining on customer service and basic professionalism.
I won’t be returning to this location.
LG
Lorena González
Jan 6, 2026
5.0
This food amazing ive come here about 5 times and every time the food Quality Is really good and every time i get greeted with so much love and exitement I just love it.
CC
Claudia_Reyes2008
Jan 6, 2026
5.0
I can't believe I had never come to this Arby's before. The service was amazing the food to the people were so nice and everything was so so clean. I want to congratulate the workers for being the best and thank you you guys made my day.
BS
Blanca Salmeron
Jan 6, 2026
5.0
Really good food and nice workers i recomend 100%
CA
Cindy Alvarez
Dec 26, 2025
4.0
The mozzarella sticks are so good definitely recommend, the food is fresh and good employees
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