Customers generally praised the burgers for being fresh and delicious, though some noted inconsistencies in preparation and portion sizes.
Service Experience
While many reviews highlighted friendly and helpful staff, there were several complaints about poor customer service and long wait times.
Cleanliness
The restaurant was often described as clean, but some customers reported issues with the cleanliness of restrooms and overall maintenance.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
Atmosphere
The dining environment was frequently described as pleasant and welcoming, contributing positively to the overall experience.
JO
John Orsini
4 days ago
1.0
Cruised in at 6pm on a Thursday. Burger, fries, and coke was my order. 15 minutes - finally got a lukewarm burger and cold fries. I've had a similar experience at the location in Bel Air, MD. I suspect training and process need help chain wide.
GG
Greg Garner
Nov 14, 2025
5.0
Great food...great service....burgers..chicken sandwich..tater tots...all really good.. The place is also well maintained and very clean.
ML
Marge Lotz
Nov 2, 2025
5.0
We had a delightful evening with our grandchildren at Wayback burgers. The food was good and prepared to order. The workers at this site were friendly, helpful and made us feel special. We would definitely go back again.
IC
Ivan Celestial
Oct 19, 2025
3.0
Saw about 10 ads on social media to try their Cheeeesy burger before we caved and pulled up. First visit here: bad first impression, to put it kindly.
The guy filling in for a lack of front-of-house was nice enough. The girls on the line could use a crash course in customer service; they were snippy, snarky, and overall just had a bad attitude — unfortunate, since their food is good.
May have to give their Bel Air location a try instead.
Overall: ★★★☆☆
SH
Stanley Harris
Oct 2, 2025
5.0
One of the best purposes I have ever tasted. The service was great the people were friendly and I enjoyed my meal and the atmosphere inside restaurant.
And everything is perfect. I will definitely be back again.
What type of food does Wayback Burgers in Parkville serve?
Wayback Burgers serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches in a fast-casual setting.
What are the operating hours for Wayback Burgers in Parkville?
Wayback Burgers is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Where is Wayback Burgers located?
Wayback Burgers is located at 2027 East Joppa Road, Parkville, MD 21234, USA.
Does Wayback Burgers in Parkville offer delivery and pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
How can I place an order for delivery from Wayback Burgers in Parkville?
You can place an order for delivery online via their delivery URL: https://order.waybackburgers.com/menu/wayback-burgers-parkville?handoff=delivery
What payment options does Wayback Burgers accept?
Wayback Burgers accepts American Express, Cash, Discover, Mastercard, and Visa payment methods.
Are there any nearby restaurants to visit before or after dining at Wayback Burgers?
Yes, nearby restaurants include Friendly Snowballs for desserts, Mo’s Fisherman Exchange for seafood and American cuisine, and Charm City Buffet & Grill for buffet and American options.
What nearby shopping centers can I visit when coming to Wayback Burgers?
Satyr Hill Shopping Center and Tobacco Mall are nearby shopping centers you might explore before or after your visit to Wayback Burgers.
Are there automotive services close to Wayback Burgers in Parkville?
Yes, several automotive services nearby include Carney Tire & Car Care Center, Carney Tag and Title for registration, and Advance Auto Parts for parts and supplies.
How can I contact Wayback Burgers in Parkville for inquiries or orders?
You can reach Wayback Burgers by phone at +1 443-495-2992 or email at F67-1@WaybackUSA.com.