Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and incorrect orders, particularly in the drive-thru.
Cleanliness
Many reviews mentioned dirty dining areas and unsanitary conditions, including trash on tables and unclean bathrooms.
Food Quality
Customers frequently complained about the quality of food, citing old or reheated items, incorrect orders, and poor presentation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences.
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Anthony Rosario
Feb 21, 2026
5.0
Quick drive thru pickup around 9pm. Service was quick and straightforward.
AB
Albert Blakeney
Feb 14, 2026
1.0
The picture i gave. For $9 is that all you get, I'm just saying. Come on McDonald's. Very cheap.
SS
Stephen Steele
Feb 13, 2026
4.0
Great service. Super cool attitude and accurate order every time
DP
Darryl Paine
Feb 1, 2026
3.0
Its McDonald's lol
SD
Sas D
Feb 1, 2026
1.0
Service is terrible young lady had a attitude no proper greeting at drive thru and then she gave no receipt to me n my family gets all the way home and NO SAUSAGES on NONE of our sandwiches call them to let them know NO answer called a few times and tbh I think it’s a fax number unprofessional etc👎👎👎👎👎