Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of 20-30 minutes.
Food Quality
Many reviews indicated issues with food quality, including cold fries, poorly prepared items, and inconsistent freshness.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the location received both positive and negative comments, with some noting clean bathrooms and others mentioning unpleasant odors.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders.
TM
tonjua moody
1 day ago
1.0
I ordered from Uber eats and they put no condiments or utensils in my bag. This is such a inconvenience 🤬💔
AA
Acovi006
2 days ago
2.0
There was trash on most tables, questionable boys pacing around and the server who brought me my food wouldn't bring me a bag.
AP
Ashley Poole
Nov 9, 2025
1.0
Dinning room always dirty, it’s hard to get someone to take your order at the counter. I went back up to the counter like five times. Because my order wasn’t right.
DB
David Brown
Nov 8, 2025
3.0
How much training does it take to give napkins with the food?
UA
Usawa Andwele
Oct 28, 2025
3.0
No need to buy a small or medium because the price difference is insane, just get a large. Eat your desired amount and throw away the rest.