Chipotle Mexican Grill

3.6
781 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Parkville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7711 Harford Rd, Parkville, MD
21234, United States

Hours

Reviews

3.6
781 reviews
5 stars
345
4 stars
135
3 stars
77
2 stars
53
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Inconsistent food quality was reported, with complaints about overly salty dishes, lack of flavor, and issues with freshness.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Portion Sizes

Many reviews mentioned stingy portion sizes, with customers feeling shortchanged on ingredients, especially meat.

Availability of Ingredients

Frequent complaints about the restaurant being out of key ingredients, such as rice and proteins, during operating hours.
  • WO
    women obligingwomen
    Dec 27, 2025
    1.0
    I went to Chipotle yesterday on Taylor Avenue in Harford Road, and I have to say the customer service was not great. At this point, I don’t expect much from humans in the United States, but what really stood out was the food itself. The amount of salt was unbelievable. It was so overpowering that it was impossible to enjoy the meal. It tasted like the food had been sitting overnight, and both the marinade and seasoning were far too salty. This is unhealthy and unacceptable. Restaurants need to follow the same rules and regulations that everyone else is expected to follow. Food that is this salty can lead to serious health issues and cause distress for families who just want to enjoy a meal outside of the home. This is one of the reasons I don’t eat out often. Please take this seriously and do better.
  • JP
    J P
    Nov 28, 2025
    5.0
    Very generous portions when ordering in person, can't comment for online. I ordered a vegetarian bowl, and it was delicious! The place was clean and the staff was friendly.
  • VZ
    Victoria Z
    Nov 1, 2025
    1.0
    WILDLY inconsistent. Don't waste your money. This location in particular is especially bad, and only getting worse. I've been a regular customer for years, and I'm DONE.
  • SS
    Sarah Shipe
    Nov 1, 2025
    5.0
    Great food, friendly staff and clean bathrooms
  • MR
    Mills Ryesha
    Oct 25, 2025
    2.0
    The men working there don’t pay any mind to cleanliness or the spread of germs.. guy went from register to digging in cheese and lettuce back to register and then digging in the chips. There has to be a least one female or mindful manager on each shift to manage this. I’m disgusted, also all the toppings were mixed with other toppings and it’s only 7:30pm.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Parkville known for?

Chipotle Parkville is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Parkville?

Chipotle Parkville is open every day from 10:45 AM to 11:00 PM.