Chipotle Parkville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Inconsistent food quality was reported, with complaints about overly salty dishes, lack of flavor, and issues with freshness.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Portion Sizes
Many reviews mentioned stingy portion sizes, with customers feeling shortchanged on ingredients, especially meat.
Availability of Ingredients
Frequent complaints about the restaurant being out of key ingredients, such as rice and proteins, during operating hours.
WO
women obligingwomen
Dec 27, 2025
1.0
I went to Chipotle yesterday on Taylor Avenue in Harford Road, and I have to say the customer service was not great. At this point, I don’t expect much from humans in the United States, but what really stood out was the food itself. The amount of salt was unbelievable. It was so overpowering that it was impossible to enjoy the meal. It tasted like the food had been sitting overnight, and both the marinade and seasoning were far too salty.
This is unhealthy and unacceptable. Restaurants need to follow the same rules and regulations that everyone else is expected to follow. Food that is this salty can lead to serious health issues and cause distress for families who just want to enjoy a meal outside of the home. This is one of the reasons I don’t eat out often. Please take this seriously and do better.
JP
J P
Nov 28, 2025
5.0
Very generous portions when ordering in person, can't comment for online. I ordered a vegetarian bowl, and it was delicious! The place was clean and the staff was friendly.
VZ
Victoria Z
Nov 1, 2025
1.0
WILDLY inconsistent. Don't waste your money. This location in particular is especially bad, and only getting worse. I've been a regular customer for years, and I'm DONE.
SS
Sarah Shipe
Nov 1, 2025
5.0
Great food, friendly staff and clean bathrooms
MR
Mills Ryesha
Oct 25, 2025
2.0
The men working there don’t pay any mind to cleanliness or the spread of germs.. guy went from register to digging in cheese and lettuce back to register and then digging in the chips. There has to be a least one female or mindful manager on each shift to manage this. I’m disgusted, also all the toppings were mixed with other toppings and it’s only 7:30pm.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Parkville known for?
Chipotle Parkville is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Parkville?
Chipotle Parkville is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Parkville offer pickup and delivery services?
Yes, Chipotle Parkville offers both in-store pickup and delivery services.
Can I order online from Chipotle Mexican Grill Parkville?
Yes, you can order online through Chipotle's official website or their mobile app available on the Apple App Store.
How can I contact Chipotle Mexican Grill Parkville via phone or email?
You can call Chipotle Parkville at +1 410-663-0167 or email at MD.2669.Parkville@chipotle.com.
What is the address of Chipotle Mexican Grill in Parkville?
The address is 7711 Harford Rd, Baltimore, Parkville, MD 21234, US.
Are there nearby places to visit before or after dining at Chipotle Parkville?
Yes, nearby places include Parkville Shopping Center, Giant Food supermarket, and Reds Wine bar, which can be convenient for shopping or enjoying drinks before or after your meal.
What dining options are near Chipotle Parkville?
Near Chipotle, you can find Racers' Cafe, Panda Express (Asian cuisine), and Lovejoy's Market (American restaurant) to explore more food choices.
Are there automotive services close to Chipotle Mexican Grill Parkville?
Yes, nearby automotive services include NTB-National Tire & Battery, Merchant's Tire & Auto Centers, and Kustom Window Tint for tire, repair, and window tinting needs.
Does Chipotle Parkville welcome diverse communities including LGBTQ customers?
Yes, Chipotle Parkville welcomes LGBTQ customers and promotes an inclusive environment.