Chipotle Mexican Grill

3.5
775 reviews
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Business Details

7711 Harford Rd, Parkville, MD
21234, United States
(410) 663-0167
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Parkville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7711 Harford Rd, Parkville, MD
21234, United States

Hours

Reviews

3.5
775 reviews
5 stars
342
4 stars
134
3 stars
76
2 stars
53
1 star
170

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and food stations.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and flavorful meals, others complained about undercooked or poorly prepared items.

Ingredient Availability

Customers frequently noted that the restaurant was out of key ingredients, impacting their orders.

Portion Sizes

Several reviews mentioned inconsistency in portion sizes, with some customers feeling shortchanged on their orders.
  • VZ
    Victoria Z
    Nov 1, 2025
    1.0
    WILDLY inconsistent. Don't waste your money. This location in particular is especially bad, and only getting worse. I've been a regular customer for years, and I'm DONE.
  • SS
    Sarah Shipe
    Nov 1, 2025
    5.0
    Great food, friendly staff and clean bathrooms
  • MR
    Mills Ryesha
    Oct 25, 2025
    2.0
    The men working there don’t pay any mind to cleanliness or the spread of germs.. guy went from register to digging in cheese and lettuce back to register and then digging in the chips. There has to be a least one female or mindful manager on each shift to manage this. I’m disgusted, also all the toppings were mixed with other toppings and it’s only 7:30pm.
  • CC
    Chad
    Oct 18, 2025
    5.0
    I ordered a chicken burrito for takeout, and it was very good! All of the ingredients were fresh and tasty. The employees were friendly and smiling. This restaurant really turned itself around since my last visit 2 years ago. Impressive.
  • CS
    Crystal Smith
    Oct 5, 2025
    5.0
    Best chipotle I’ve had in a long time. Maybe because I was hungry and ina. Great mood. But everything was FRESH and the perfect temperature for one. You could taste the flavor of each ingredient and service was very friendly and patient. It could have been a little cleaner and stocked. I went on a Sunday at 3:30. But everything was great, I tried their new chimichurri and that was pretty good too.
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Parkville known for?

Chipotle Parkville is known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Parkville?

Chipotle Parkville is open every day from 10:45 AM to 11:00 PM.